Software Program Manager

Owl Labs•Boston, MA

1d•Hybrid

About The Position

Owl Labs is seeking a Software Program Manager to lead complex software programs from early discovery and planning through development, validation, launch, and ongoing support. The role works closely with Software Engineering, Firmware, Hardware, Quality Assurance, Product Management, Operations, and external partners to deliver high-quality products on schedule and within scope. The position owns integrated program planning and coordination across software development initiatives, aligning software schedules with hardware, firmware, cloud, and application development. It also supports Agile development and release readiness, manages Jira structures and reporting, facilitates cross-functional decisions, communicates program health and risks, and coordinates validation, certification, and factory handoffs. The role is based in Boston, Massachusetts, at a hybrid company with more than 40% remote employees. Owl Labs creates collaboration technology for hybrid teams and classrooms and is best known for its Meeting Owl product line.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, Business, or a related field.
5+ years of software project or program management experience delivering complex technology products.
Advanced hands-on experience configuring and managing Jira and related collaboration tools.
Demonstrated experience leading cross-functional engineering teams and maintaining accountability without direct authority.
In-depth understanding of Agile/Scrum methodologies, Waterfall, or hybrid release frameworks.
Strong organizational and planning skills, with the ability to manage multiple initiatives, dependencies, and priorities.
A data-driven approach to tracking progress, identifying risks, and improving delivery predictability.
Clear communication and facilitation skills, with the ability to align technical teams, external partners, and leadership.
Ability to establish accountability, resolve competing priorities, and keep complex programs moving forward.

Nice To Haves

Certifications such as PMP, PMI-ACP, Certified ScrumMaster (CSM), or Jira Administrator.
Experience with embedded software, firmware, and connected hardware devices.
Experience managing hardware/software co-development, stage-gate processes, or New Product Introduction (NPI) workflows.
A technical background in software development or systems engineering.

Responsibilities

Own end-to-end program planning, including scope, integrated schedules, milestones, dependencies, and deliverables across multiple software development initiatives.
Align software schedules with hardware, firmware, cloud, and application development, including milestones such as EVT, DVT, PVT, Alpha, Beta, Code Freeze, Certification, and Launch.
Coordinate the Agile software development lifecycle, including sprint planning and backlog refinement; partner with Product Management and Engineering leadership to maintain healthy, prioritized backlogs.
Track team velocity, capacity, blocked work, and release readiness to maintain a predictable delivery cadence.
Serve as the Jira subject matter expert by configuring and maintaining project structures, workflows, epics, components, labels, and releases.
Build Jira dashboards and Structure views to monitor burndown and burnup, velocity, cycle time, release progress, defect trends, and schedule risk.
Serve as the central communication point across Software Engineering, QA, Operations, Manufacturing, and third-party partners or labs.
Facilitate decisions and align priorities when technical, scheduling, or resource conflicts arise.
Communicate program health, critical blockers, root-cause assessments, and mitigation options to leadership and key stakeholders.
Proactively identify dependencies, technical risks, thermal and hardware/software integration issues, and critical path blockers.
Coordinate release validation, efforts to reduce QA regressions, partner or platform certification submissions, and factory handoffs.