Program Manager Jobs

About The Position

Requirements

• 10+ years of progressive program management experience, including leading large-scale, complex digital or technology programs
• Proven success track in PMO roles at a top tech organization
• Direct program management experience in AI initiatives, cloud, data, commerce and/or identity management strongly preferred
• Proven track record managing: Cross-functional, cross-regional programs, Multi-team dependencies, High-visibility, business-critical initiatives
• Experience working directly with senior executives and steering committees
• Deep expertise in: Program governance, Risk and dependency management, Financial and resource planning, Release and operational readiness planning
• Strong understanding of the software development lifecycle, release management, and iterative delivery models
• Experience integrating modern technologies (data platforms, analytics, digital platforms, automation, etc.) into business processes
• Ability to connect technical delivery to business strategy and financial impact
• Experience supporting go-to-market planning, product launches, or business model enablement
• Strong decision-making capability in ambiguous, fast-changing environments
• Exceptional ability to influence without authority across diverse teams
• Executive-level communication and storytelling skills
• Strong facilitation, negotiation, and conflict resolution capabilities
• High integrity, professionalism, and ethical conduct
• Bachelor’s degree required
• Experience with collaboration and program tools such as Jira, Confluence, MS Project, SharePoint, Teams, or equivalent.

Nice To Haves

• Top-tier MBA or equivalent business-related advanced degree strongly preferred
• Experience working in global, multicultural environments
• Experience across both Agile and Waterfall methodologies
• Domain experience in one or more areas: Data & analytics, Digital commerce, Fraud prevention, risk management, or trust & safety systems
• Familiarity with Japanese language and/or business culture

Responsibilities

• Lead a portfolio of enterprise digital transformation programs spanning multiple business units, regions, and technology domains
• Translate corporate and business strategy into roadmaps, investment priorities, and execution plans
• Drive initiatives that transform customer experience, business models, data capabilities, and operational processes
• Ensure programs deliver measurable business outcomes (revenue growth, cost efficiency, speed-to-market, customer impact)
• Act as the primary program lead, partnering with Senior Leadership, Business Innovation, Product, Engineering, Data, Legal, and Operations
• Facilitate decision-making across competing priorities, trade-offs, and constraints
• Lead executive-level governance forums, including steering committees and program reviews
• Communicate complex program status, risks, and strategic implications in a clear, business focused manner
• Own delivery of large, complex, interdependent programs across globally distributed teams
• Manage scope, timelines, budgets, resource planning, and release coordination
• Proactively identify and manage cross-program dependencies, risks, and systemic constraints
• Establish program structures, cadences, and operating rhythms that enable predictable delivery
• Ensure solutions are not only built, but adopted and operationalized
• Partner with business stakeholders on: Change management, Process redesign, Go-to-market readiness, Go/No-Go release decisions
• Define and track KPIs and success metrics tied to business value
• Establish scalable program management practices, tools, and standards across the DX organization
• Drive continuous improvement in delivery models, cross-team collaboration, and execution efficiency
• Mentor junior program/project managers and elevate program management maturity across the organization

Benefits

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits, including surrogacy, and adoption assistance programs
• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
• Short-term & long-term disability plans
• Paid parental and caregiver leave
• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
• Education assistance and student loan programs
• Flexible Work Arrangements, including remote and hybrid work schedules
• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
• Referral bonuses (subject to eligibility)
• Matching gift program
• A wide variety of employee business resource groups (EBRGs)
• Special discounts on Sony products, offered exclusively to Sony employees
• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
• Annual incentive bonus