Senior Program Manager, SHINE-HT

Massachusetts Technology Collaborative•Boston, MA
•Hybrid

About The Position

The Massachusetts eHealth Institute (MeHI), the designated state agency for growing the digital health ecosystem in Massachusetts, is seeking a Senior Program Manager for its Healthcare Innovation Team. The team works to catalyze healthcare innovation, technology, and competitiveness to improve the safety, quality, and efficiency of healthcare in Massachusetts. The Senior Program Manager will lead the Stronger and Healthier communities through the Integration of Emerging Health Technologies (SHINE-HT) Program. SHINE-HT helps Federally Qualified Health Centers (FQHCs) in Massachusetts adopt health technology solutions that support their workforce and improve care delivery. The program will use funding from the Centers for Medicare and Medicaid’s Rural Health Transformation Program (RHTP). The position requires working at the Westborough, Massachusetts office at least two days per week and is not fully remote. Travel within Massachusetts, including between Boston and Westborough and to offsite meetings, is required; some locations may not be accessible by public transportation. The annual salary range is $95,000–$104,000, depending on experience and qualifications. MassTech offers a competitive benefits package and is an Equal Opportunity Employer committed to diversity and inclusion.

Requirements

  • At least five years of program and/or project management experience, preferably in a healthcare setting.
  • Knowledge of community health centers’ missions, goals, and needs.
  • Experience managing or working on federal grants.
  • Demonstrated ability to design and manage projects to successful completion.
  • Strong attention to detail and focus on accurate, high-quality work.
  • Excellent organizational skills.
  • Strong verbal, written communication, and presentation skills.
  • Ability to work collaboratively as part of a team and with multiple stakeholders.
  • Demonstrated ability to manage external consultants supporting project implementation.
  • Ability to manage multiple priorities effectively.
  • Independence, flexibility, initiative, and commitment.
  • Knowledge and experience using Microsoft Office.
  • Ability to work at the Westborough, Massachusetts office at least two days per week.
  • Ability to travel within the state and attend offsite and inter-office meetings, including between Boston and Westborough; some sites may not be accessible by public transportation.

Nice To Haves

  • Experience managing federal grants is described as valuable.

Responsibilities

  • Develop and maintain relationships with eligible grant applicants, including Massachusetts FQHCs and pre-qualified Implementation Partners, to ensure the program aligns with FQHC needs.
  • Manage relationships with stakeholders, including the Massachusetts League of Community Health Centers and the Massachusetts Executive Office of Health and Human Services, to promote SHINE-HT and align it with RHTP goals.
  • Implement and scale SHINE-HT to support piloting, adoption, and rollout of healthcare technologies at Massachusetts FQHCs.
  • Oversee procurement and selection of FQHCs to pilot new healthcare technologies for specific use cases.
  • Oversee pre-qualification and management of Implementation Partners supporting technology rollouts at selected FQHCs.
  • Work with Implementation Partners and selected FQHCs to ensure technologies are successfully piloted and rolled out.
  • Work with the Director, Digital Health Innovation and the MeHI Director to design and execute an incentive and consulting-services grant program to scale piloted technologies within qualified FQHCs.
  • Learn and follow MassTech procurement, contracting, and invoicing policies and procedures, coordinating with legal and finance teams on program processes.
  • Work with the Director, Digital Health Innovation to catalog and comply with state and federal program reporting requirements.
  • Develop, track, and analyze SHINE-HT performance indicators.
  • Organize and lead internal and external program meetings.
  • Travel within Massachusetts, including attending offsite and inter-office meetings as required.
  • Perform additional tasks assigned by the Director, Digital Health Innovation, the MeHI Director, or their designee.

Benefits

  • Generous health and dental insurance coverage
  • Retirement plan with employer contributions
  • Paid time off for vacation, sick leave, and holidays
  • Hybrid work environment
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