Senior Program Manager, SHINE-HT

Massachusetts Technology Collaborative•Boston, MA

4d•$95,000 - $104,000•Hybrid

About The Position

The Senior Program Manager will lead the Stronger and Healthier communities through the Integration of Emerging Health Technologies (SHINE-HT) Program at the Massachusetts eHealth Institute (MeHI). SHINE-HT helps Federally Qualified Health Centers (FQHCs) in Massachusetts adopt health technology solutions that support their workforce and improve care delivery. The program will use funding from the Centers for Medicare and Medicaid’s Rural Health Transformation Program (RHTP). The role develops and maintains relationships with FQHCs, pre-qualified Implementation Partners, and other stakeholders; manages program implementation and grant processes; and supports piloting, adoption, and rollout of healthcare technologies. The Senior Program Manager works with MeHI leadership and MassTech teams on program design, procurement, contracting, invoicing, reporting, and performance measurement. Travel within Massachusetts is required, including travel between Boston and Westborough; some sites may not be accessible by public transportation. The position requires working at the Westborough, Massachusetts office at least two days per week and is not fully remote. The salary range is $95,000–$104,000 annually, depending on experience and qualifications. MassTech offers a competitive benefits package, including health and dental insurance, a retirement plan with employer contributions, paid vacation, sick leave and holidays, and a hybrid work environment.

Requirements

At least five years of program and/or project management experience, preferably in a healthcare setting.
Proven knowledge of community health centers’ missions, goals, and needs.
Experience managing or working on federal grants.
Demonstrated ability to design and manage projects to successful completion.
Strong attention to detail and focus on accurate, high-quality work.
Excellent organizational skills.
Strong verbal and written communication and presentation skills.
Ability to work collaboratively as part of a team and with multiple stakeholders.
Demonstrated ability to manage external consultants supporting project implementation.
Ability to manage multiple priorities effectively.
Independence, flexibility, initiative, and commitment.
Knowledge and experience using Microsoft Office.
Ability to work at the Westborough, Massachusetts office at least two days per week.
Ability to travel within Massachusetts, including to locations that may not be accessible by public transportation.

Nice To Haves

Experience managing program and/or project work in a healthcare setting.
Experience managing or working on federal grants.

Responsibilities

Develop and maintain relationships with eligible grant applicants, including Massachusetts FQHCs and pre-qualified Implementation Partners, to keep the program aligned with FQHC needs.
Manage relationships with the Massachusetts League of Community Health Centers and the Massachusetts Executive Office of Health and Human Services to promote SHINE-HT and align it with RHTP goals.
Implement and scale SHINE-HT to support piloting, adoption, and rollout of healthcare technologies at Massachusetts FQHCs.
Oversee procurement and selection of FQHCs to pilot healthcare technologies for specific use cases.
Oversee the pre-qualification and management of Implementation Partners supporting technology rollouts within selected FQHCs.
Work with Implementation Partners and selected FQHCs to ensure technologies are successfully piloted and rolled out.
Work with the Director, Digital Health Innovation and the MeHI Director to design and execute an incentive and consulting services grant program to scale piloted technology implementations at qualified FQHCs.
Develop a strong understanding of MassTech procurement, contracting, and invoicing policies and procedures, and work with legal and finance teams on related processes.
Work with the Director, Digital Health Innovation to catalog and comply with state and federal reporting requirements.
Develop, track, and analyze program key performance indicators.
Organize and lead internal and external meetings supporting the program.
Travel within Massachusetts, including travel between Boston and Westborough offices and to offsite meetings as required.
Perform additional tasks assigned by the Director, Digital Health Innovation, the MeHI Director, or their designee.