Senior Manager, Ad & Program Standards

NBCUniversal•Universal City, CA

1d•Hybrid

About The Position

NBCUniversal’s enterprise-wide Standards department develops and implements content policies for advertising and programming. The Senior Manager evaluates advertising and programming content, applying judgment and initiative to protect the integrity of NBCUniversal and maintain audience trust. This role leads a team, reviews complex and high-risk content, helps develop policies and operating practices, and works across the company and with external stakeholders. The position is based in Los Angeles, follows a hybrid schedule with at least four days per week in the office, and reports to the Vice President, Standards. The role may require operating the delay mechanism for live programming outside regular working hours and working some evenings and weekends to meet operational needs.

Requirements

BA/BS degree or equivalent work experience.
At least 6 years of combined experience in standards and practices and/or relevant work in trust and safety, content moderation, television production, advertising, regulatory, policy, or legal roles within media and entertainment, technology, or related industries.
At least 2 years of experience managing direct reports.
Willingness and availability to work some evening and weekend hours to meet operational needs.
Excellent written and oral communication, interpersonal, and organizational skills, with strong attention to detail.
Collaborative approach and ability to think strategically and practically, exercise good judgment, analyze risk, and make quick decisions.
Ability to separate personal beliefs and interests from content review requirements and apply NBCUniversal policies to applicable content.
Ability to demonstrate respect for all and foster an equitable and inclusive environment.
Ability to engage in difficult conversations about sensitive subjects appearing in content under review.
Passion for television and understanding of industry trends and developments.

Nice To Haves

Experience partnering with stakeholders across Engineering, Product, and Design.
Knowledge of AI-assisted review and workflow automation, including capabilities, limitations, and quality assurance requirements.
Familiarity with digital content moderation frameworks for new advertising monetization models, enforcement operations, and user-protective systems.
Ability to recognize and adapt to changing business needs and prioritize accordingly.
Excellent multitasking, negotiation, and analytical thinking skills, and ability to thrive in a fast-paced, time-sensitive environment.

Responsibilities

Manage early- and mid-career team members, promoting coaching, learning, feedback, teamwork, collaboration, creative thinking, and innovation.
Review and guide complex, high-risk advertising and related marketing, including supporting data for advertising claims, for compliance with internal and industry standards, laws, and regulatory requirements.
Screen programming, issue notes, and assign TV Parental Guidelines ratings across formats and platforms, ensuring standards, corporate, and regulatory compliance while making sensitive contextual judgments.
Use knowledge of advertising and programming ecosystems to conceptualize and lead projects that improve departmental policies and operations.
Identify and assess policy gaps, risks, and operational concerns; recommend mitigation strategies and elevate matters requiring additional reputational, legal, or product review.
Provide guidance for emerging advertising products, programming formats, and platform features.
Develop and communicate standards frameworks through policies, guidance, and training materials.
Partner with internal teams, including Legal, Programming, Communications, Sales, Product, Engineering, and Operations, and external stakeholders such as creative executives, advertising agencies, and legal counsel.
Operate the delay mechanism for live programming, including outside regular working hours, as needed.