Associate Standards Program Manager (Standards Delivery & Innovation Program)
About The Position
The Associate Standards Program Manager supports the Standards Delivery & Innovation Program at UL Standards & Engagement (ULSE), managing a diverse portfolio of standards and ensuring execution of the standards development and maintenance process. The role helps advance safety, security, and sustainability by informing standards strategy focused on efficiency, capacity, operational excellence, and impact, while providing oversight and guidance to standards team members. The Standards Delivery & Innovation Program consolidates similar projects to improve consistency and efficiency, reduce redundancy, create capacity in primary programs, and help ULSE respond to emerging needs and innovation. The position manages standards from identifying needs through creation, revision, approval, and publication; integrates safety standards into relevant end-product and service standards; and advocates for UL standards publications. It also scopes and oversees project plans, resolves complex issues, manages risks and deadlines, builds stakeholder relationships, communicates program outcomes, and contributes to strategic decisions based on industry trends. The position may participate in technical committees and chair standards or program-development stakeholder bodies. This is a hybrid opportunity based in Evanston, Illinois; Raleigh-Durham, North Carolina; or Ottawa, Canada. ULSE is a nonprofit organization that advances safety through scientific knowledge, standards development, expert collaboration, safety education, and public outreach.
Requirements
- Bachelor’s degree required.
- At least 8 years of related work experience.
- Broad knowledge of a specific area or program and its impact on other parts of the organization and the broader standards community.
- Experience executing strategy, interpreting and supporting organizational strategy, translating objectives into actionable plans, and driving execution.
- Demonstrated ability to lead high-performing teams, set expectations and clear goals, operationalize goals, and ensure accountability for processes and results.
- Excellent communication and presentation skills, including conflict mediation, negotiation, and influencing diverse stakeholders.
- Proven ability to establish effective relationships with senior leaders and external stakeholders.
- Experience fostering collaboration and partnership with cross-functional teams to develop solutions with broad impact.
- Strategic thinking and ability to innovate and adapt in a dynamic industry landscape.
Nice To Haves
- An advanced degree.
- PMP or a relevant project management certification.
Responsibilities
- Manage the full lifecycle of standards development, including identifying needs and creating, revising, approving, and publishing standards.
- Manage projects to ensure successful execution aligned with organizational goals.
- Drive integration of safety standards and requirements into relevant end-product and service standards, and advocate for use of UL standards publications.
- Apply operational excellence, process improvement, and resource optimization expertise to streamline project execution and improve efficiency across the portfolio.
- Build and maintain relationships with internal stakeholders; align priorities, drive adoption, and communicate proposed changes through presentations, working sessions, and other forums.
- Scope end-to-end project plans, troubleshoot complex issues, meet deadlines, and adjust scope as necessary.
- Serve as an escalation resource by providing solutions and anticipating risks or impacts to other areas of the organization.
- Communicate program scope and outcomes to professional audiences in the technical field, and identify opportunities for collaboration with leaders and stakeholders.
- Drive team collaboration and achievement of team-level goals; manage, coach, and train junior and experienced team members.
- Participate in technical committees as needed and chair key standards or program-development stakeholder bodies in specific industry sectors or categories.
- Identify opportunities for program expansion, support the continued relevance of safety standards, and create capacity for new, high-impact standards.
- Monitor industry trends and external context related to the portfolio, offering insights to inform strategic decisions and standards-development direction.
- Contribute to department initiatives as needed.
Benefits
- Bonus compensation eligibility for all employees.
- Comprehensive medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- 401(k) matching of up to 5% of eligible pay.
- An additional 4% contribution to retirement savings after the first year of continuous employment.
- Possible flexible working arrangements, depending on the role and discussion with the manager.
- Paid time off, including vacation, holiday, sick, and volunteer days.
- Targeted development, reward, and recognition programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
