Senior Manager, Ad & Program Standards

NBCUniversal•Universal City, CA

1d•$105,000 - $130,000•Hybrid

About The Position

NBCUniversal’s enterprise-wide Standards department develops and implements content policies for advertising and entertainment programming, with the goal of providing a strong audience experience while respecting its varied communities. The Senior Manager evaluates advertising and programming content, applying initiative, judgment, and sound decision-making to protect NBCUniversal’s integrity and audience trust. The role is based in Los Angeles, follows a hybrid schedule requiring at least four days per week in the office, and reports to the Vice President, Standards. The manager collaborates with colleagues across Los Angeles, Miami, and New York, as well as internal and external stakeholders. The role may also require operating the delay mechanism for live programming outside regular working hours.

Requirements

BA/BS degree or equivalent work experience.
At least 6 years of combined experience in standards and practices and/or relevant work in trust and safety, content moderation, television production, advertising, regulatory, policy, or legal roles within media and entertainment, technology, or related industries.
At least 2 years of experience managing direct reports.
Willingness and availability to work some evenings and weekends to meet operational needs.
Excellent written and oral communication, interpersonal, and organizational skills, with strong attention to detail.
Collaborative approach and ability to think strategically and practically, exercise good judgment, analyze risk, and make quick decisions.
Ability to separate personal beliefs and interests from content-review requirements and apply NBCUniversal policies to applicable content.
Ability to demonstrate respect for all and foster an equitable and inclusive environment.
Ability to engage in difficult conversations about sensitive subjects appearing in content under review.
Passion for television and understanding of industry trends and developments.

Nice To Haves

Ability to recognize and adapt to rapidly changing business needs and prioritize accordingly.
Excellent multitasking, negotiation, and analytical-thinking skills, and ability to thrive in a fast-paced, time-sensitive environment.
Experience partnering with stakeholders across Engineering, Product, and Design.
Demonstrated knowledge of AI-assisted review and workflow automation, including capabilities, limitations, and quality-assurance requirements.
Familiarity with digital content moderation frameworks tailored to new advertising monetization models, enforcement operations, and user-protective systems.

Responsibilities

Manage early- and mid-career team members, fostering coaching, learning, feedback, teamwork, collaboration, creative thinking, and innovation.
Review and guide complex, high-risk advertising and related marketing, including data supporting advertising claims, to ensure compliance with internal and industry standards, laws, and regulatory requirements.
Screen programming, issue notes, and assign TV Parental Guidelines ratings across multiple formats and platforms, ensuring standards, corporate, and regulatory compliance and making sensitive contextual judgments.
Use knowledge of advertising and programming ecosystems to conceptualize and lead projects that improve departmental policies and operations.
Identify and assess policy gaps, risks, and operational concerns; recommend mitigation strategies and elevate matters requiring additional reputational, legal, or product review.
Provide guidance for emerging advertising products, programming formats, and platform features.
Develop and communicate standards frameworks through policies, guidance, and training materials.
Build effective working relationships with internal teams, including Legal, Programming, Communications, Sales, Product, Engineering, and Operations, and external stakeholders, including creative executives, advertising agencies, and legal counsel.
Operate the delay mechanism for live programming, including outside regular working hours, as needed.