Senior Manager - Ad Operations
About The Position
SoundCloud is seeking a Senior Manager, Ad Operations to join its Revenue Operations organization. Reporting to the VP, Revenue Partnerships, this role supports the day-to-day operational execution, reporting, and performance of SoundCloud’s global advertising business. The position ensures the ad stack, inventory, sales channels, and partner configurations operate effectively and deliver against revenue goals and commercial commitments. The ideal candidate has strong technical troubleshooting and analytical skills, experience across multiple advertising sales and monetization channels, and the ability to work independently while coordinating stakeholders across internal teams and external partners. The role also requires an architectural mindset to evaluate complex ad-serving systems, identify structural challenges, and recommend scalable solutions.
Requirements
- At least 5 years of experience in Ad Operations, Revenue Operations, Ad Technology, Ad Development, or digital advertising.
- Deep hands-on experience with Google Ad Manager (GAM) and complex advertising environments across display, video, and audio.
- Experience operating across multiple advertising sales and monetization channels, including direct, programmatic, SSPs, resellers, demand partners, and other partner-led models.
- Strong technical and analytical skills, including the ability to troubleshoot complex advertising systems and translate performance data into actionable insights.
- Ability to assess complex ad-serving architecture, identify configuration or workflow challenges, and design scalable operational solutions.
- Strong working knowledge of Excel, Looker, and BigQuery.
- Strong cross-functional communication and stakeholder-management skills, including experience partnering with Sales and external advertising partners on technical requirements and operational execution.
- Highly organized, with experience using JIRA, Linear, or similar ticketing systems and maintaining clear operational documentation.
Nice To Haves
- Familiarity with AI-powered tools, automation, and emerging ad technology, and an understanding of how they can improve reporting, troubleshooting, optimization, and operational efficiency.
Responsibilities
- Manage day-to-day Google Ad Manager (GAM) operations, platform configuration, governance, and overall ad health.
- Support and troubleshoot advertising across direct, programmatic, reseller, and partner-driven demand channels.
- Manage inventory health, forecasting, availability, utilization, delivery, and partner configurations; report against budgets, forecasts, commitments, and business goals to identify risks, opportunities, and actionable insights.
- Partner with Product and Engineering on ad development, technical integrations, troubleshooting, and platform improvements.
- Coordinate with Sales, Programmatic, Data, and Finance to maintain visibility into performance, risks, priorities, and business needs.
- Support Sales and external partners on technically complex advertising solutions, configurations, and delivery requirements.
- Maintain operational documentation, QA standards, and structured workflows.
Benefits
- Comprehensive medical, dental, and vision plans, as well as mental health resources.
- Robust 401k program.
- Employee Equity Plan.
- Professional development allowance.
- Creativity and Wellness benefit, which can be used for items or activities such as a gym membership, photography course, or book.
- Flexible vacation and public holiday policy, with up to 35 days of PTO annually.
- 16 paid weeks for all parents, birthing and non-birthing, to welcome newborns, adopted children, and foster children.
- Various snacks, goodies, and two free lunches weekly when at the office.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
