Program Manager - Community Banking

Bank of America • Atlanta, GA

2d

About The Position

At Bank of America, the Program Manager oversees programs and projects tied to corporate change initiatives that affect how the bank conducts business, provides products or services, or performs functions. The role serves as a primary contact for department managers on critical change initiatives and communicates, influences, and negotiates across organizational levels and functions to obtain or leverage resources. It delivers regulatory and executive materials and ensures results align with program strategy, simplification, and new capabilities.

For Community Banking, the position advances growth strategies by turning strategic priorities into integrated execution plans, roadmaps, milestones, and measurable outcomes. It leads day-to-day program management and execution across partner functions, Lines of Business, local markets, nonprofit organizations, and external stakeholders. The role also identifies opportunities to expand program reach, adoption, scalability, and impact; manages concurrent initiatives; develops external engagement and partnership strategies; and establishes execution standards, playbooks, tools, and guidance. It supports strategic analyses, special projects, and executive priorities, and monitors market trends, client and community needs, program performance, and emerging opportunities to assess their implications for Community Banking strategy.

Bank of America describes its purpose as helping make financial lives better through every connection and driving Responsible Growth. It emphasizes an inclusive workplace, teammate development and wellness, performance recognition, and impact in the communities it serves. The company is committed to an in-office culture with role-specific attendance requirements and an appropriate level of flexibility.

Requirements

• 7+ years of experience in program management, strategy, operations, business management, marketing, or related disciplines.
• Experience developing and executing strategic initiatives with enterprise or cross-functional impact.
• Proven ability to partner with senior leaders and influence outcomes across a matrixed organization.
• Experience supporting growth strategies, program expansion, capability development, or performance improvement.
• Strong business and financial acumen, including the ability to support business cases, prioritization, and investment decisions.
• Demonstrated analytical skills and the ability to translate data and insights into actionable recommendations.
• Experience managing budgets, contracts, governance processes, reporting routines, and performance management frameworks.
• Strong written, verbal, and presentation skills for front-line through executive audiences.
• Ability to navigate ambiguity, identify opportunities, solve problems, and drive continuous improvement.

Responsibilities

• Advance Community Banking growth strategies by translating strategic priorities into integrated execution plans, roadmaps, milestones, and measurable outcomes.
• Serve as the day-to-day program management and execution lead, coordinating delivery across partner functions, Lines of Business, local markets, nonprofit organizations, and external stakeholders.
• Identify and support opportunities to expand program reach, adoption, scalability, and impact across Community Banking initiatives.
• Plan, manage, and track multiple concurrent initiatives, including scope, timelines, dependencies, risks, and outcomes.
• Develop and execute external engagement and partnership strategies that strengthen awareness, relationships, and utilization of Community Banking programs and resources.
• Develop and maintain execution standards, playbooks, tools, and guidance to enable consistency and scalability across Community Banking programs.
• Lead and support strategic analyses, special projects, and executive priorities that advance Community Banking growth objectives.
• Monitor relevant market trends, client and community needs, program performance, and emerging opportunities and assess implications for Community Banking strategy.
• Serve as a primary contact to department managers for critical change initiatives and communicate, influence, and negotiate to obtain or leverage resources.
• Deliver regulatory and executive materials and ensure results align with program strategy, simplification, and new capabilities.

Benefits

• Opportunities to learn, grow, and make an impact.
• An inclusive workplace and support for teammates’ physical, emotional, and financial wellness.
• Recognition and rewards for performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed