MULTI-SITE SUPERVISOR COURT CARE PROGRAM (drop-in childcare in court houses)

YWCA South Florida Talent•Miami, FL

3d•Onsite

About The Position

The Multi-Site Manager leads program delivery, planning, implementation, compliance, and service integration across YWCA South Florida’s Court Care drop-in childcare sites in Miami-Dade and Broward County. The role provides guidance and technical assistance to site supervisors and coordinates in-person and virtual support services for children ages 6 months to 12 years and their families. Services include drop-in childcare, age-appropriate activities, classroom and space maintenance, and virtual pre-court-hearing assistance for parents and children. The manager helps ensure children have a welcoming, safe environment and supports parents in preparing for virtual court hearings. This full-time, non-exempt position is 40 hours per week and pays $20.50 per hour. The manager must visit three Miami-Dade courthouses and one Broward County courthouse, commute between sites in a non-company vehicle for business as needed, and coordinate site and virtual activities. The role supervises site staff, trainees, and substitutes; supports consistent program quality and compliance with YWCA policies and standards; and ensures accurate, timely records and reports. The position also monitors the annual budget, maintains relationships with partner sites and families, and provides resources and referrals as needed.

Requirements

Bachelor’s degree in criminal justice, early childhood, elementary education, political science, human services, or a related field preferred; an associate degree may be considered with corresponding experience.
Three to four years of experience working with children and families, including some supervisory experience, preferred; equivalent combinations of related experience and education may be considered.
High level of computer and technology proficiency.
Knowledge of technical platforms and virtual meeting facilitation skills, along with related technical skills.
Ability to communicate effectively with children and adults and respond to inquiries or complaints from families, regulatory agencies, or business-community members.
Ability to present information effectively.
Director’s Credential, or willingness to obtain it within 12 months of employment.

Nice To Haves

Administrative experience.
Bilingual in English and Spanish.
Bachelor’s degree in a listed or related field.
Three to four years of experience working with children and families, including supervisory experience.

Responsibilities

Provide training and technical assistance to Court Care site managers and staff on technology, virtual platforms and programming, communication systems, record keeping, reporting, program policies and procedures, and age-appropriate activities.
Ensure the program follows YWCA South Florida policies and procedures and meets program quality standards.
Supervise staff, trainees, and substitutes assigned to Court Care sites, and arrange substitutes as needed.
Manage accurate and timely timesheets, sign-in and sign-out logs, attendance records, and monthly grantee reports; maintain an effective record-keeping and reporting system.
Monitor the annual budget and conserve materials to keep expenditures within budget.
Safeguard children’s physical care and nurturing and provide a welcoming, safe environment with age-appropriate activities.
Promote and maintain positive relationships with sponsoring sites, personnel, parents, funders, and agencies.
Attend YWCA staff training and funder-required professional development.
Conduct on-site or virtual visits to evaluate program quality and compliance.
Travel between multiple sites in a non-company vehicle for business as needed.
Refer participants to sites for virtual pre-court-hearing counseling and technical assistance and children’s virtual age-appropriate activities.
Coordinate virtual and on-site activities with site managers and provide families with resources and referrals as needed.
Ensure program implementation, compliance, and adherence to YWCA standards across childcare sites and virtual technical-assistance services.
Submit monthly reports to the Director of Education in a timely manner.
Arrange and maintain furniture and materials to support independent and group management.
Encourage children’s positive self-image through active listening, responsive interactions, and reinforcement of independence.
Use positive, non-punitive discipline techniques and guide children’s behavior with positive, appropriate approaches.