Multi-Site Maintenance Supervisor

Avenue5 Residential•Temple, TX

About The Position

The Multi-Site Maintenance Supervisor oversees day-to-day maintenance operations and the physical upkeep of assigned properties, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The role supports the company risk management program and contributes to property budgeting and cost control. The supervisor works with the maintenance team to complete service requests and unit turns to company standards, tracks work orders and recurring issues, and responds to maintenance matters promptly and professionally. The position includes hands-on maintenance and preventive work, property inspections, emergency response, vendor coordination, and customer service. The supervisor mentors the maintenance team, collaborates with property leadership, helps maintain safe and clean properties, and promotes resident satisfaction and professional standards.

Requirements

High school diploma or equivalent.
At least three years of experience in property management or a directly related field.
General maintenance and carpentry skills.
Valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills.
Strong organizational and time-management skills and ability to multitask.
Ability to perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Must maintain a professional appearance and comply with the prescribed uniform policy.
Must comply with all safety requirements.
Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Oversee day-to-day maintenance operations and physical upkeep of assigned properties, ensuring compliance with company standards and applicable regulations.
Support administration of the company risk management program and promote safety compliance.
Help ensure daily maintenance tasks, service requests, and unit make-ready standards are met; track progress and identify chronic issues.
Respond promptly and professionally to maintenance issues and verify work orders are completed to company standards and resident satisfaction.
Perform repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as permitted by state guidelines.
Perform general carpentry, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile repairs.
Perform preventive maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property items.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Oversee and assist with property emergencies, including inclement weather, fires, and floods.
Communicate maintenance issues promptly to the maintenance supervisor and property manager.
Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
Maintain cleanliness and curb appeal, interact professionally with current and prospective residents, and foster collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out inspections and ensure timely, quality apartment turns.
Mentor the maintenance team and promote professional demeanor and appearance.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors when needed and monitor compliance with company policy.
Work with the property manager to maintain compliance with company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to discuss operational challenges.
Keep maintenance costs within the property budget and provide input on future budget expenses.
Perform other duties assigned by property leadership.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.
Competitive pay.