Multi-Site Maintenance Supervisor
About The Position
Indigo Real Estate is seeking an enthusiastic, customer-service-oriented Multi-Site Maintenance Supervisor to oversee maintenance at Senior Residence at Iwilei and Queen Emma Apartments. This full-time role is suited to an organized, energetic, proactive person who takes ownership of their work and can thrive in a fast-paced environment. The successful candidate will bring strong customer service, multitasking, critical-thinking, communication, and record-keeping skills, and exercise appropriate discretion and urgency when responding to situations. The supervisor oversees the properties’ physical condition and appearance, coordinates maintenance operations, and supports timely service requests, unit turnovers, inventory control, and emergency response. The role also includes vendor and contractor coordination, contract and warranty management, routine repairs, and providing leadership and training to maintenance staff. Some weekend and holiday work is required, as is on-call availability for emergencies. The position involves physical activity, including lifting, carrying, transporting, and manipulating maintenance equipment and appliances; standing and walking for extended periods; and bending, kneeling, stooping, climbing, and balancing.
Requirements
- At least 3–5 years of experience in property maintenance.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to exercise quick, accurate judgment and maintain confidentiality.
- Effective conflict-resolution and customer-service skills.
- Ability to prioritize numerous requests and incoming information and assign an appropriate level of response and urgency.
- Ability to set priorities and multitask diligently.
- Current driver’s license and proof of automobile insurance.
- Ability to perform the listed physical tasks, including heavy lifting and carrying, extended standing and walking, bending, kneeling, stooping, climbing, and balancing.
- Availability for some weekend and holiday work and on-call emergency coverage.
Nice To Haves
- Experience in high-rise or mid-rise apartment buildings.
- Bachelor’s degree.
- Working knowledge of Yardi or other property management software.
Responsibilities
- Supervise maintenance of the properties’ physical condition and appearance, including grounds, interiors, and exteriors.
- Organize, coordinate, and manage maintenance operations, including curb appeal, timely service requests, unit turnover and make-ready schedules, and cost-effective inventory control and ordering.
- Ensure all service requests are completed daily.
- Generate and manage an effective on-call schedule and perform after-hours emergency maintenance as required.
- Assist with and lead punch lists for vacated units, ensure units are move-in ready to company and ownership standards, and reinspect units after make-ready work to assess quality.
- Obtain bids and negotiate prices with vendors and contractors as necessary.
- Manage and maintain contracts and warranties.
- Diagnose and perform minor and routine maintenance and repairs in a timely, professional manner.
- Provide ongoing training and leadership to maintenance staff.
Benefits
- Competitive salary and performance incentives.
- Full benefits package for full-time employees upon meeting eligibility requirements.
- Medical, dental, and vision coverage.
- Medical flexible spending account.
- Life insurance.
- 401(k) retirement savings plan with employer match.
- Vacation time.
- Sick and Safe Leave.
- Paid holidays.
- Additional employee resource programs.
- Personal and sick time, and paid vacation, available after successful completion of the introductory period.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
