MULTI-SITE SUPERVISOR COURT CARE PROGRAM (drop-in childcare in court houses)

YWCA South Florida•Miami, FL

4d•Onsite

About The Position

The Multi-Site Manager oversees program delivery, planning, implementation, compliance, service integration, and YWCA standards across Court Care Program drop-in childcare sites at multiple Miami-Dade and Broward County courthouses. The program serves children ages 6 months to 12 years and provides childcare, age-appropriate activities, classroom and space maintenance, virtual activities, and pre-virtual-court-hearing counseling and technical assistance for parents. The manager guides and supports site supervisors and staff, supervises employees and trainees, coordinates substitutes, and conducts in-person or virtual site visits to monitor program quality and compliance. The role also coordinates activities and referrals, maintains relationships with courthouse partners, families, funders, and agencies, and ensures timely, accurate records and reports. The position requires travel in a personal, non-company vehicle among multiple sites as needed.

Requirements

Bachelor’s degree in criminal justice, early childhood, elementary education, political science, human services, or a related field; an associate degree may be considered with corresponding experience.
Three to four years of experience working with children and families, including some supervisory experience, or an equivalent combination of related experience and education.
Director’s Credential, or willingness to obtain it within 12 months of employment.
High level of computer and technology proficiency.
Knowledge of technical platforms and virtual meeting facilitation skills.
Ability to communicate effectively with children and adults and respond to inquiries or complaints from children, parents, regulatory agencies, or members of the business community.
Ability to present information effectively.
Ability to commute between multiple sites in a non-company vehicle as needed.

Nice To Haves

Administrative experience.
Bilingual English and Spanish.
Bachelor’s degree in a listed or related field.
Three to four years’ experience working with children and families, including some supervisory experience.

Responsibilities

Provide training and technical assistance to Court Care site managers and staff, including training on virtual platforms, technology and communication systems, virtual programming, record keeping, reporting, policies and procedures, and age-appropriate activities.
Ensure the program follows YWCA South Florida and program policies and procedures and meets quality standards.
Supervise staff, trainees, and substitutes assigned to Court Care sites, and arrange substitutes as needed.
Manage accurate and timely timesheets, sign-in/out logs, attendance records, and monthly grantee reporting; maintain an effective record-keeping and reporting system.
Monitor the annual budget and conserve materials to keep expenditures within budget.
Safeguard children’s physical care and provide a welcoming, safe environment and age-appropriate activities.
Promote and maintain relationships with sponsoring sites, personnel, parents, funders, and agencies.
Attend YWCA staff training and participate in funder professional development activities.
Conduct on-site or virtual visits to evaluate program compliance and quality.
Travel in a non-company vehicle to multiple sites for business purposes as needed.
Refer participants to sites for virtual pre-court-hearing counseling and technical assistance, and virtual age-appropriate activities for children.
Coordinate virtual and on-site activities with site managers.
Provide resources and referrals to families as needed.
Ensure implementation, compliance, and adherence to YWCA standards across the Court Care sites and virtual technical-assistance program.
Ensure monthly reports are submitted on time to the Director of Education.
Arrange and maintain furniture and materials to support independent and group management.
Encourage children’s positive self-image through active listening, responsive interaction, reinforcement, and support for independence.
Use positive, non-punitive discipline and guide children’s behavior with positive, appropriate approaches.