Program Director – Multi-site Afterschool Program Supervisor

Counseling in Schools • New York, NY

7d • $75,000 - $90,000 • Onsite

About The Position

Counseling In Schools seeks an experienced, collaborative, and highly organized Multi-Site Program Director to lead and oversee multiple afterschool programs funded through the NYC Department of Youth and Community Development (DYCD) and 21st Century Community Learning Centers (21CCLC). The director directly supervises Program Site Directors, ensures high-quality programming and contractual compliance, and strengthens partnerships with school communities. The role develops staff, establishes accountability, addresses operational challenges, supports engaging programming, and ensures programs reflect the mission and values of Counseling In Schools.

Requirements

• Bachelor's degree required.
• At least 5 years of experience in afterschool programming, youth development, education, and program management.
• Must meet applicable qualifications for a School-Age Child Care (SACC) Program Director or designated supervisory role.
• Experience with DYCD, 21CCLC, and NYC afterschool regulations.
• Experience managing budgets, program data, and compliance requirements.
• Ability to travel between school sites throughout NYC.

Nice To Haves

• Master's degree.
• Experience recruiting, supervising, developing, and managing staff, including addressing performance challenges and building effective teams.
• Demonstrated leadership experience; multi-site program management experience is strongly preferred.
• Excellent verbal and written communication, interpersonal, organizational, and problem-solving skills, with the ability to communicate effectively with staff, school leadership, families, and community partners.
• Strong proficiency in Microsoft Excel, including spreadsheets, data tracking, and reporting, as well as Google Workspace and other program management systems.
• Commitment to positive youth development, educational equity, and culturally responsive programming.

Responsibilities

• Oversee program quality, operations, and implementation across multiple DYCD and 21CCLC afterschool sites throughout NYC.
• Supervise, coach, and evaluate Program Site Directors, establishing expectations, addressing performance concerns, and supporting professional growth and independent program management.
• Lead and participate in the recruitment, interviewing, hiring, and onboarding of Program Site Directors and site-based staff in collaboration with Human Resources.
• Address staff performance concerns, provide constructive feedback, and implement performance improvement strategies with CIS leadership and HR.
• Support Program Site Directors in addressing staffing shortages, ensuring adequate coverage, and maintaining appropriate staff-to-student ratios.
• Facilitate regular meetings with Program Site Directors to promote collaboration, problem-solving, accountability, and consistent practices.
• Conduct regular site visits to assess program quality, student engagement, staffing, safety, and operations.
• Support the development and implementation of engaging, developmentally appropriate enrichment, social-emotional learning, and youth development activities.
• Ensure compliance with DYCD, 21CCLC, NYCPS, and applicable DOHMH, OCFS, and SACC requirements.
• Monitor enrollment, attendance, documentation, contractual deliverables, and reporting requirements.
• Oversee preparation for monitoring visits, inspections, audits, and program evaluations.
• Ensure consistent implementation of safety protocols, incident reporting, and agency procedures, and provide leadership in addressing significant incidents and emerging concerns.
• Analyze program data to identify areas for improvement, strengthen student outcomes, and support continuous program development.
• Build and maintain relationships with school leadership and community partners, ensuring programs respond to school priorities and student needs.
• Support Program Site Directors in strengthening family engagement, addressing parent concerns, and maintaining positive relationships with school communities.
• Oversee program budgets, staffing allocations, purchasing, and expense tracking with CIS fiscal and operations teams.
• Communicate regularly with Executive leadership about program performance, staffing, operational challenges, and emerging needs.

Benefits

• 30+ days of paid time off annually, in addition to paid holidays.
• Comprehensive medical, dental, and vision coverage, including a fully company-sponsored health insurance option.
• Pre-tax transportation benefits through the Transit Check Program.
• 401(k) retirement savings plan.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director