Program Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree or four years of directly relevant experience in project management, healthcare, or a professional office environment in lieu of a degree.
• At least five years of experience in a business office environment.
• Strong knowledge of Microsoft Office.
• Ability to organize and think independently, with attention to deadlines and detail.
• Strong interpersonal skills.

Nice To Haves

• Master’s degree.
• Five years of business or medical office experience.
• Healthcare experience.

Responsibilities

• Participate in preparing the program budget, create and monitor budget statements, and assist in designing reports.
• Monitor budget and general ledger details for accuracy, identify and report variances, create purchase orders, and process invoices and expense reimbursements.
• Research and develop internal and external communications, including presentations, speaking points, correspondence, and other written materials.
• Participate in meetings and provide interpretation when necessary.
• Represent the department, program, or project with internal and external personnel.
• Respond to complex unanticipated issues and manage critical and confidential information.
• Receive, screen, distribute, and file incoming correspondence and mail.
• Maintain inventory of office supplies and printed forms.
• Provide calendar management and meeting support for department leadership, including scheduling, room bookings, catering, attendance confirmation, and preparation and distribution of materials.
• Coordinate large-scale, complex events involving multiple parties, including foreign guests.
• Maintain the program vacation and sick-day calendar to support accurate physician on-call scheduling.
• Assist department leadership with personnel files and mandatory certification and licensure lists, and track staff continuing-education requests.
• Participate in developing department targets and job descriptions and screening resumes.
• Assist in creating professional education development plans.
• Follow up with department staff to ensure deadlines are met.
• Use advanced Microsoft Office applications to design and lay out presentations and reports.
• Administer and track expenses and allocate them to the appropriate accounts.
• Maintain procedure manuals and ensure staff are informed of procedural changes.
• Communicate with departments, employees, vendors, and physicians, and act as a liaison for department leadership to foster working relationships.
• Process new-employee requests for office space, passwords, supplies, phone and voicemail, mail delivery, and other resources.
• Oversee the creation, design, and maintenance of website and blog content for usability and relevance to the target audience.
• Help collect feedback from clients and physicians and implement it.
• Create, write, edit, and post website articles, news, and program summaries.
• Ensure website content and contact information are current.
• Participate in creating marketing strategies.
• Prepare and draft advertisements and assist in collecting media and publication materials.
• Manage telephone operations, including answering, screening, and directing calls.
• Support additional projects as requested and perform other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits supporting physical, emotional, and financial well-being and protection against unexpected life events