Community Program Coordinator (Five88 & The Coronet)

Project Access•San Francisco, CA

12d•$30 - $30•Onsite

About The Position

The Community Program Coordinator designs and implements resident programs that enhance community life for residents of all ages at Five88 Apartments and The Coronet. The role connects residents with services and uses community engagement to identify needs and drive positive long-term outcomes across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building. The coordinator works independently to develop and deliver programs, workshops, group sessions, and events; maintain partnerships with local service providers; and connect residents with community resources. The position serves both a family resource center and a senior resource center, supports food distribution, coordinates volunteers and interns, collaborates with property management, and collects data to measure social impact. This is a full-time, 40-hour-per-week, non-exempt position serving two San Francisco sites. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The role is based at Five88 Apartments on Mondays, Wednesdays, and Fridays, and The Coronet on Tuesdays and Thursdays. The wage is $30 per hour. Use of a personal automobile is required for acquiring supplies and donations and attending offsite meetings; mileage is reimbursed at the IRS rate.

Requirements

Four years of experience in multifamily housing or a related field such as social services or community outreach, or a bachelor's degree in Social Work, Human Services, or a related field.
Experience with after-school programs or educational settings for youth.
Experience providing social services to seniors.
Experience serving diverse populations, with cultural competency and community awareness.
Proficiency with Microsoft Office applications, including Excel, Word, Publisher, and Outlook.
Basic familiarity with Adobe Acrobat, Canva, Salesforce, and Concur.
Strong time-management, administrative, and organizational skills.
Self-starter with multitasking ability and strong communication skills.
Valid driver's license, clean driving record, and current automobile insurance.
CPR and First Aid certification, or ability to obtain certification within 90 days of hire.
Successful completion of a background check.
Ability to perform minimal bending, walking, kneeling, reaching, and step climbing.
Ability to lift up to 30 pounds, including large boxes of food for a supplemental food distribution program.

Nice To Haves

Bilingual English/Cantonese or English/Mandarin.

Responsibilities

Implement programs and services that connect, engage, and empower residents across Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
Conduct outreach and survey residents to identify needs through community engagement aligned with the four program pillars.
Coordinate and oversee after-school and teen programs, including homework assistance and educational enrichment activities.
Coordinate and oversee programs, activities, and special events for seniors, including bingo, arts and crafts, monthly birthday parties, and light exercise programs, as space permits.
Plan, prepare, and facilitate resident-facing workshops and group sessions, delivering core topics directly when external partners are unavailable.
Develop and maintain partnerships with local providers to deliver services and workshops.
Plan and facilitate community-building events that foster safe and meaningful relationships among community members.
Provide residents with information and referrals to community resources and services, including nonprofit partners delivering services within the four-pillar framework.
Support community food distribution, including maintaining food bank partnerships and managing distribution.
Develop and maintain relationships with the property management team and schedule regular communication sessions.
Conduct monthly outreach, including door-to-door outreach, digital or virtual outreach, and presence in high-traffic locations.
Recruit, select, train, and oversee volunteers and interns who support Resource Center programming.
Use a personal automobile to obtain program supplies and donations and attend offsite meetings; mileage is reimbursed at the IRS rate.
Publish monthly newsletters and calendars of events.
Collect and submit program outcomes data, emphasizing social impact measures across the four pillars.
Provide input on and adhere to resident services program budgets, including authority to use funds for contractors when needed.