Community Services Program Coordinator

City of Rohnert Park•Rohnert Park, CA

2d•Onsite

About The Position

The City of Rohnert Park is hiring a Community Services Program Coordinator to plan, coordinate, administer, and oversee one or more recreation programs and facilities. Program areas may include youth activities, aquatics, youth and adult sports, summer programs, special-interest classes, and community events. The role may also involve operating recreation and sports facilities, including swimming pools, sports centers, and recreation centers. The coordinator provides administrative and program support to the Community Services Supervisor and fosters cooperative relationships with public and private groups. Under general supervision, the coordinator supervises, coordinates, and participates in program and facility operations to ensure services are safe, effective, and meet community needs. The position provides technical and functional direction, training, and guidance to part-time staff, contractors, and volunteers. The work includes planning schedules and activities, supporting budgets and purchasing, maintaining program records, promoting programs, overseeing registration and rental activities, and representing the City to patrons and residents. The position reports to the Community Services Supervisor. The City is seeking a resourceful, adaptable, organized, detail-oriented recreation professional with strong communication and hands-on leadership skills. The ideal candidate enjoys mentoring staff, building relationships with families and community members, balancing multiple priorities, and developing welcoming, safe, and engaging community experiences. The position may be assigned to work at multiple program sites and City facilities. A typical qualifying background is an associate degree or equivalent with major coursework in recreation or a related field, and two years of experience performing responsible recreation and/or cultural community program activities. A bachelor's degree is highly desirable. The employee must possess or be able to obtain a valid California driver's license by appointment and must obtain American Red Cross First Aid and infant, child, and adult CPR certificates within six months of hire. Work may involve a varied schedule, including early mornings, evenings, weekends, and holidays.

Requirements

Equivalent to an associate degree from an accredited college, with major coursework in recreation or a related field, and two years of experience performing responsible recreation and/or cultural community program activities, or an equivalent combination of training and experience.
Possession of, or ability to obtain by the time of appointment, a valid California Driver’s License and a satisfactory driving record.
Obtain American Red Cross First Aid and CPR certificates for infant, child, and adult within six months of hire.
Knowledge of recruitment, selection, supervision, and training of employees and volunteers.
Knowledge of recreation program planning, implementation, administration, review, and evaluation, and of the needs of diverse age groups and communities.
Knowledge of applicable laws, codes, ordinances, and procedures; program administration, budgeting, purchasing, and basic supervision; and safety practices, including first aid and CPR.
Knowledge of fundraising, marketing, public relations, record-keeping, cash handling, report preparation, business arithmetic, statistics, and modern office practices and equipment.
Ability to plan, coordinate, review, and evaluate programs and operations, and oversee staff, contractors, and volunteers.
Ability to prepare activity and staffing schedules, reports, and program materials; assist in developing goals, policies, procedures, and work standards; and interpret and ensure compliance with applicable requirements.
Ability to respond calmly and effectively to medical emergencies and injuries, including providing basic first aid and CPR.
Ability to recommend and administer approved budgets; prepare clear written materials; operate office equipment and software; perform computations and cash transactions accurately; and maintain records.
Ability to communicate effectively in person, by telephone, and in writing, exercise tact and independent judgment, and foster positive working relationships.
Ability to work in an office and/or recreational facility, operate a motor vehicle, and lift, carry, push, or pull objects weighing up to 50 pounds using proper equipment and/or staff assistance.
Ability to work a varied schedule that may include early mornings, evenings, weekends, and holidays, and to work at a variety of City facilities.

Nice To Haves

A bachelor's degree from an accredited college or university is highly desirable.
Experience in one or more of the following areas: planning and coordinating youth activities; overseeing aquatics operations, including youth swim lessons, recreational swim, and lap swim; or overseeing recreation facility operations and private event rentals.
Experience leading part-time staff, including Recreation Leaders, Lifeguard/Swim Instructors, and/or Facility Attendants.

Responsibilities

Participate in developing and implementing goals, objectives, policies, priorities, procedures, and standard operating procedures for assigned programs and facilities.
Plan, supervise, coordinate, review, and evaluate recreation programs, activities, systems, and services at one or more sites; recommend improvements or modifications.
Coordinate day-to-day operations of recreation programs and facilities, including scheduling activities, games, and events.
Assist with staff recruitment and selection; supervise, train, orient, and guide staff; prepare schedules and provide documentation and input for performance evaluations.
Work with community groups and residents to develop and coordinate recreation programs.
Monitor service-provider contracts and recruit, hire, train, and supervise contract employees.
Estimate costs; order supplies and materials; maintain purchase-order records; assist with budget development; and monitor revenues and expenditures.
Plan and conduct safety training and certification courses, which may include first aid, CPR, lifeguarding, water safety instruction, and Title 22.
Plan, staff, supervise, and implement assigned special events.
Respond to patrons’ and residents’ questions, problems, and concerns about recreation programs and services.
Help ensure compliance with health, safety, permitting, licensing, insurance, and liability requirements; maintain records required by regulatory agencies.
Travel to assigned program sites to monitor activities and facilities; promote safe use and adherence to rules and ordinances.
Interpret and apply relevant policies, procedures, laws, codes, and regulations, and assist with educating the public about rules.
Create and maintain program marketing materials, including brochures, flyers, and newsletters; update information kiosks and websites as needed.
Administer and train staff in automated registration and fee programs; oversee rentals and registrations and ensure accurate receipt records.
Maintain accurate records of schedules, participation, program analysis, revenues, expenditures, grants, contracts, accidents, and vandalism.
Provide friendly customer service, contribute to a respectful and collaborative workplace, communicate ethically and responsibly, and support quality, initiative, and innovation.
Perform other duties as assigned.