Program Coordinator Jobs

About The Position

Requirements

• High school diploma or GED.
• Ability to establish and maintain positive, professional relationships with program participants, colleagues, and community partners.
• Strong verbal and written communication skills.
• Annual TB testing is required.
• Ability to sit or stand for extended periods.
• Ability to lift items weighing 20–25 pounds.

Nice To Haves

• Experience working in programs serving adults experiencing homelessness.
• Current CPR and First Aid certification.

Responsibilities

• Assist with participant intake, including paperwork, copying identification documents, creating case files, and identifying service needs.
• Ensure participants are checked in and connected to available services.
• Manage the Drop In Case Manager’s calendar as needed.
• Collaborate with the ELDC Program Support Professional on the community calendar, data entry, outreach, supply management, and case file organization.
• Provide participants with referrals and information about community resources and partner organizations.
• Support basic IT needs and equipment used in the Drop In program.
• Help maintain the cleanliness, safety, and condition of program spaces and vehicles.
• Coordinate donations, transportation, and volunteer group activities with the Director of Drop In Services and LHSC Community Coordinator.
• Coordinate with vendors and volunteers on building maintenance, safety activities, projects, deliveries, and participant needs.
• Maintain accurate driving logs for trips completed by program shuttle buses and vans.
• Keep program vehicles clean, organized, and ready for use.
• Collaborate with the Community Coordinator to identify gaps in participant services and support.
• Document and report incidents to the Director of Drop In Services in a timely manner.
• Coordinate donation pickups and deliveries as needed.
• Support shelter activities, programs, and special projects as directed by the supervisor.
• Assist with general shelter operations, including cleaning and answering phones.
• Communicate program updates, concerns, and feedback to the supervisor.
• Ensure compliance with Shelter House policies and procedures.
• Use Microsoft 365 applications, including Outlook, calendars, and document management tools, to complete daily responsibilities.
• Demonstrate Shelter House’s core values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.).
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• 401(k) contributions with a 4% employer match.
• 13 paid holidays and 2 floating holidays.
• Opportunity to take your birthday off.
• Four annual employee engagement events.