Program Assistant Jobs

About The Position

Requirements

• Understanding and commitment to USF’s mission, vision, and values.
• Strong demonstrated commitment to immigrant communities.
• Ability to speak and write both Spanish and English fluently is required.
• Ability for careful, conscientious work even when managing multiple projects at one time.
• Excellent judgment and respect for confidentiality; solid oral and written communication skills; a professional and responsive demeanor; and a cooperative spirit.
• Experience with or the ability to work with a diverse student body, faculty and staff. Strong equity lens, cultural humility and proven ability to work well in a diverse context.
• Three or four years of increasingly responsible experience in administrative support work or related education. Years of experience will depend on level hired.
• Must be organized and able to work on many projects at the same time.
• Experience working with computer database systems, word processing and spreadsheet software, including Microsoft Word.
• Must be customer service and team oriented.
• Must have a driver’s license; California travel is required to our Sonoma County Office.

Nice To Haves

• Post high school education preferred.

Responsibilities

• Schedule and maintain client meetings.
• Respond to telephone, e-mail, and in-person requests for clinic information and legal support inquiries.
• Prepare immigration and state court forms.
• File both immigration court documents and family court filings.
• Assist with Spanish translations of client documents.
• Assist attorneys when interpreting is needed in preparation for hearings and at Asylum Office interviews.
• Provide program management services, including, but not limited to; overseeing office management protocols and procedures, coordinating and monitoring client service delivery, tracking client data in multiple data management systems and preparing and submitting regular grant reports.
• Additional duties as assigned.