Administrative Assistant - Nursing Clinical Program

ECPI University•Lake Mary, FL
•Onsite

About The Position

ECPI University is seeking an energetic, friendly, and organized Administrative Assistant to provide exceptional customer service to students and visitors at its Lake Mary, Florida campus, with a focus on Health Sciences programs. The role supports the daily operation of the campus in a fast-paced, student-centered environment. The Administrative Assistant communicates with outside vendors to manage and monitor databases for student and faculty medical clinical documentation compliance. The position also interfaces with hospital systems to arrange access to electronic health records and local badge entry at clinical sites, creates nursing program schedules, and manages requests and changes to student clinical rotations. The role performs general administrative tasks and supports student and campus initiatives, events, and other campus departments as needed.

Requirements

  • High school diploma required.
  • 1–3 years of customer service experience in an office setting required.
  • Strong customer service, communication, and interpersonal skills.
  • Positive attitude, flexibility, and enjoyment of helping others.
  • Ability to quickly learn new computer applications.
  • Strong, accurate data-entry skills and attention to detail.
  • Ability to organize, multitask, prioritize, and work under pressure at times.
  • Ability to work as a team player.
  • Good phone etiquette and understanding of phone systems.
  • Ability to use Microsoft Word, Excel, and Outlook for basic to moderate-level functions.

Nice To Haves

  • Bachelor’s degree preferred.
  • Medical office experience is a plus.

Responsibilities

  • Greet and assist students and visitors in a friendly, professional manner.
  • Communicate with outside vendors and manage and monitor databases to ensure student and faculty medical clinical documentation compliance.
  • Interface with hospital systems to arrange student and faculty access to electronic health records and local badge entry at clinical sites.
  • Create nursing program schedules and manage requests and changes to student clinical rotations.
  • Perform administrative tasks that support the efficient daily operation of the campus.
  • Support student and campus initiatives, events, and other campus departments as needed.

Benefits

  • Comprehensive benefits program designed to support employee health, well-being, and work/life balance; specific benefits are not listed in the posting.
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