Administrative Assistant - Nursing Clinical Program

ECPI University•Lake Mary, FL

6d•Onsite

About The Position

ECPI University is seeking an energetic, friendly, and organized Administrative Assistant to provide exceptional customer service to students and visitors, particularly those in Health Sciences programs. The position is based at the university’s Lake Mary, Florida campus and supports a fast-paced, student-centered environment. The role provides administrative support for the daily operation of the campus, including student clinical documentation, clinical site access, and nursing clinical rotations.

Requirements

High school diploma required.
One to three years of customer service experience in an office setting required.
Strong customer service, communication, and interpersonal skills.
Enjoy helping others; positive attitude and flexibility.
Ability to quickly master new computer applications.
Strong, accurate data-entry skills and attention to detail.
Ability to organize, multitask, prioritize, and work under pressure at times.
Ability to work as a team player.
Good phone etiquette and understanding of phone systems.
Ability to use Microsoft Word, Excel, and Outlook for basic to moderate functions.

Nice To Haves

Bachelor’s degree preferred.
Medical office experience is a plus.

Responsibilities

Greet and assist students and visitors in a friendly, professional manner.
Communicate with outside vendors and manage and monitor a database to ensure student and faculty medical clinical documentation compliance.
Coordinate with hospital systems to arrange student and faculty access to electronic health records and local badge entry at clinical sites.
Create nursing program schedules and manage requests and changes to student clinical rotations.
Perform administrative tasks that support the efficient daily operation of the campus.
Support student and campus initiatives, events, and other campus departments as needed.