Program Assistant Jobs

About The Position

Requirements

• Have an understanding, appreciation, and commitment to the philosophy and mission of Services for the UnderServed (S:US), with expertise in harm reduction and recovery-oriented services
• Master’s degree in social work or related field
• Three to five years human services experience
• Two years of supervisory experience

Nice To Haves

• Bilingual in Spanish
• Familiarity with Federal, State and Local laws and regulations as they apply to supportive housing programs and HRA/DSS regulation/requirements for NY 15/15 Supportive Housing

Responsibilities

• Ensure program complies with all Federal, State and Local laws and regulations as they apply to supportive housing programs as well as all HRA/DSS regulations/requirements
• Ensure housing and performance outcomes are met on a monthly/quarterly/annual basis
• Assist the Program Director with the administration of the program, overseeing all aspects of the program’s operations - service delivery, compliance to contracts, targets (case management, employment, medical and chart compliance, recreational activities, security, maintenance, food service if applicable, etc.)
• Provide and ensure delivery of quality services to all residents through direct supervision of all program staff regarding case management
• Ensure that all documentation (including, but not limited to, progress notes, service plans, assessments, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards.; provide coaching on policies and procedures and clinical practice.
• Development and implementation of individual client service plans in conjunction with clinical staff, counseling team and client
• Responsible for ensuring that contacts with clients reflect goals of service plans and assisting wellness coaches to develop intervention goals and activities which support the service plan
• Coordinate annual functional assessment review, psychosocial review, chart audits for each client and submitting report to Program Director.
• Responsible for maintaining contact with other service agencies and insuring client placement for treatment and program activities (may include volunteer job placement)
• Accountable for coordinating orientation and program entry for all new residents with the intake coordinator; participates in discharge planning
• Assist Program Director in serving as liaison to other community services; attend meetings and develop new linkages; provides emergency and relief coverage as necessary
• Prepares various reports for funders, Regional Director, and AVP of Behavioral Health Housing Services, including any issues, and suggestions for changes in policies or program adjustments
• Conduct and document supervisory meetings with direct reporting staff, promote staff development; and evaluate their work performance (i.e. identify training needs)
• Ensure that all documentation pertaining to client and program activities is accurately completed, handled confidentially, kept in the proper location, and submitted promptly.
• Ensure all incident reporting and follow up is done thoroughly and in a timely manner

Benefits

• health and wellness resources
• generous PTO
• professional development