EOP Resilient Scholar Program Assistant

California State University, Northridge•Los Angeles, CA

13d•$4,150 - $6,342•Onsite

About The Position

California State University, Northridge (CSUN) is hiring an EOP Resilient Scholar Program Assistant at either the Student Services Professional SSP IA or SSP IB level, depending on the applicant’s qualifications. The role supports the Educational Opportunity Program’s work with foster youth and other educationally underserved students. At the SSP IA level, the assistant works under the direct supervision of the Associate Director of EOP and the Associate Director of Programming. At the SSP IB level, the role works under their general supervision and takes on more coordination and advising responsibilities. The position supports outreach, recruitment, admissions, and student transition and persistence. Duties include individual follow-up with prospective students about admissions, financial aid, housing, enrollment, and transition needs; identifying student needs and connecting students with campus and community resources; and supporting or coordinating programs, services, workshops, events, and activities that promote student success, engagement, and belonging. The role also involves student meetings and assessments, referrals, progress monitoring, collaboration with campus and community partners, and maintaining supportive relationships with assigned students. This is a full-time, 40-hour-per-week position, Monday through Friday, and may include evenings and weekends. The employee works on campus in Northridge; the position is not telecommute. The SSP IA appointment is temporary and may progress to a probationary SSP IB position upon satisfactory progress and successful completion of the training program. The SSP IB appointment is regular with a one-year probationary period; promotion to SSP II is not automatic.

Requirements

Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field.
For SSP IB, equivalent to one year of professional Student Services work at the entry trainee level; a master’s degree in a job-related field may substitute for the required experience.
Knowledge of student recruitment, admissions, outreach, transition processes, financial aid, housing, enrollment, student development, and the needs of foster youth and educationally underserved students.
Ability to conduct individualized student follow-up and structured student meetings or assessments; coordinate referrals and services; monitor academic progress; maintain accurate records; and build supportive relationships.
Ability to collaborate with campus and community partners and contribute to student engagement, persistence, belonging, and student-service improvement.
For SSP IB, knowledge and skills in academic advising, student assessments, individualized action plans, program planning and evaluation, applicant interviews, admissions materials, and student tracking systems.
A valid California driver’s license and valid car insurance are highly desirable.

Nice To Haves

Experience working with multicultural or multiethnic populations; historically underrepresented, underprepared, low-income, or first-generation college students; and/or Educational Opportunity or TRIO programs.
A valid California driver’s license and valid car insurance.

Responsibilities

Support or coordinate outreach, recruitment, applicant interviews, and admissions evaluations, with a focus on foster youth populations.
Conduct individualized follow-up with prospective students about admissions requirements, financial aid, housing, enrollment, and transition needs to facilitate matriculation.
Identify student academic, personal, and basic needs and connect students with appropriate campus and community resources.
Coordinate programs and services supporting foster youth success, including independent living skills programming, summer and transitional housing resources, workshops, and campus initiatives.
Conduct one-on-one student meetings and assessments, identify barriers to academic success, develop action plans where applicable, make referrals, and monitor student progress and follow-up.
Plan, coordinate, and evaluate program events, workshops, socials, exchanges, and community-building activities that promote student engagement and belonging.
Develop and maintain supportive relationships with assigned students and serve as a primary program contact.
Collaborate with EOP staff, faculty, campus departments, schools, community agencies, and other community partners to enhance student support and outcomes.
Maintain accurate student records and use student tracking systems.
Perform other duties as assigned.