EOP Resilient Scholar Program Assistant

California State University, Northridge•Northridge, CA

11d•Onsite

About The Position

California State University, Northridge (CSUN) is hiring an EOP Resilient Scholar Program Assistant at either the Student Services Professional IA (SSP IA) or Student Services Professional IB (SSP IB) level, depending on the applicant’s qualifications. The role supports the Educational Opportunity Program’s services for foster youth and other educationally underserved students. The position works on campus in Northridge and is not telecommute. It is full-time, 40 hours per week, Monday through Friday, with possible evening and weekend work. At the SSP IA level, the assistant works under the direct supervision of the Associate Director of EOP and the Associate Director of Programming. The role assists with outreach, recruitment, applicant interviews, admissions evaluations, and community outreach events. It also supports identification of student needs, referrals to campus and community resources, and coordination of programs such as independent living skills programming, summer and transitional housing resources, workshops, and campus initiatives. The assistant meets with assigned students, monitors their progress and follow-up, and collaborates with staff, faculty, campus departments, and community partners. At the SSP IB level, the assistant works under the general supervision of the Associate Director of EOP and the Associate Director of Programming. The role coordinates outreach, recruitment, and admissions activities focused on foster youth, including interviews and admissions evaluations. It provides individualized advising and follow-up, assesses student needs, develops action plans, coordinates referrals, and monitors academic progress. It also plans, coordinates, and evaluates program events and activities, maintains supportive relationships with assigned students, and serves as a primary program contact. The position may begin at SSP IA, a temporary role. Based on satisfactory progress and successful completion of the training program, the employee may be progressively promoted to the probationary SSP IB position. SSP IB is a regular position with a one-year probationary period; promotion to SSP II is not automatic and depends on departmental needs. A satisfactory background check is required.

Requirements

For SSP IA: Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field; no experience is required.
For SSP IB: Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field, plus one year of professional Student Services work at the entry trainee level; a master’s degree in a job-related field may substitute for the required experience.
Knowledge of student recruitment, admissions, outreach, transition processes, financial aid, housing, enrollment, EOP admissions systems, student tracking systems, and the needs of foster youth and educationally underserved students.
Ability to provide individualized student follow-up, support transitional program placement, maintain accurate records, build collaborative partnerships, and contribute to student services and program improvement.
Knowledge of student development, academic progress monitoring, case documentation, and support strategies for foster youth and educationally underserved students.
Ability to establish supportive student relationships, conduct structured one-on-one meetings, coordinate activities, facilitate referrals, and collaborate with campus and community partners.
For SSP IB, knowledge of academic advising, student development, foster youth needs, and campus and community resources; skill in student assessment, referrals, academic progress monitoring, and individualized action planning.
For SSP IB, knowledge of educational programming, student engagement, program evaluation, outreach, recruitment, admissions, financial aid, housing, enrollment, and transitional programs serving foster youth.
For SSP IB, skill in conducting applicant interviews, evaluating admissions materials, maintaining student records, using tracking systems, and collaborating with schools, community agencies, and campus departments.
Applicants must be authorized to work for any employer in the United States; CSUN is not currently sponsoring staff or management positions for H-1B employment visas.
A satisfactory background check, including a criminal records check, is required.
The person holding the position may be a mandated reporter and must comply with applicable California reporting requirements.
A valid California driver’s license and valid car insurance are highly desirable.

Nice To Haves

Experience working with multicultural or multiethnic populations; historically underrepresented, underprepared, low-income, or first-generation college students; and/or Educational Opportunity or TRIO Programs.
Valid California driver’s license and valid car insurance.

Responsibilities

Assist with or coordinate outreach, recruitment, admissions activities, applicant interviews, and admissions evaluations, with a focus on foster youth populations.
Represent the program at outreach and community events.
Provide individualized follow-up to prospective students on admissions requirements, financial aid, housing, enrollment, and transition needs to support matriculation.
Identify students’ academic, personal, basic, and other unmet needs and connect or coordinate referrals to appropriate campus and community resources.
Conduct structured one-on-one meetings and student assessments; develop action plans, identify barriers, and monitor follow-up and academic progress.
Coordinate programs and services that support foster youth success, including independent living skills programming, summer and transitional housing resources, workshops, and campus initiatives.
Plan, coordinate, and evaluate program events, workshops, socials, exchanges, and community-building activities to promote engagement and belonging.
Develop and maintain supportive relationships with assigned students and serve as a primary program contact at the SSP IB level.
Collaborate with EOP staff, faculty, campus departments, schools, community agencies, and other community partners to enhance student support services and outcomes.
Maintain accurate student records and use student tracking systems.
Perform other duties as assigned.