Academic Program Scheduling Assistant

University of North Texas System•Denton, TX

3d•Onsite

About The Position

This position is part of the newly formed School of Communication & Media within the College of Liberal Arts & Social Sciences at the University of North Texas. It assists in managing Media Arts and Technical Communication curricular offerings and supports tasks across all program areas within the School. The position prepares and updates semester class schedules in Courseleaf, manages classroom assignments, makes curriculum catalog revisions, helps students resolve registration and enrollment issues and schedule changes in EIS, and supports School and program activities in coordination with School leadership. Other duties may be assigned. The position also provides basic office support for the program area where the employee's primary campus office is located, including office coverage from 8:00 a.m. to 5:00 p.m., answering phones, assisting visitors, and helping faculty as requested. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is based at the University of North Texas in Denton. It is a security-sensitive position.

Requirements

Associate's degree and two years of office administration experience, or an equivalent combination of education, training, and experience.
Proficiency in Microsoft Office.
Demonstrated ability to provide outstanding customer service.
Demonstrated verbal and written communication skills.
Ability to establish and maintain effective working relationships.
Ability to handle multiple priorities.
Strong attention to detail.
Submit at least two professional references as part of the application; additional references may be added after submission if needed.

Responsibilities

Attend training to develop working knowledge of university processes and systems, including EIS, PeopleSoft, Curriculog, Courseleaf, FIS, and SPOT, and complete required university training.
Work with the School director and Media Arts and Technical Communication program faculty coordinators to determine class offerings each term, including adjunct and TF instructor assignments.
Serve as the primary curriculum manager for Media Arts and Technical Communication.
Use Courseleaf to prepare and coordinate semester class schedules, including classroom assignments based on equipment needs, class size, and class type.
Serve as a primary contact for UNT Courseleaf system communications and Registrar Scheduling.
Assist students with enrollment and registration issues, including waitlisted students and class-cap overrides in accordance with established internal procedures.
Generate and distribute lists of class permission codes to faculty for special courses requiring faculty or program permission to register.
Provide student records, transcripts, and schedules when requested by the School Director, program assistant director, or advisors.
Liaise with School curriculum committees and support Curriculog updates and change processes, the Faculty Information System (FIS), SPOT student surveys, textbook coordination, and annual UNT catalog reviews and updates.
Provide basic office support, including main office coverage from 8:00 a.m. to 5:00 p.m., answering phones, assisting visitors, and helping faculty as requested.