Scheduling and Academic Support Specialist

Arizona State University • Tempe, AZ

3d • $48,000 - $55,000 • Onsite

About The Position

Under general supervision, the Scheduling and Academic Support Specialist oversees and coordinates the academic schedule for all School of Mathematical and Statistical Sciences (SoMSS) programs and room scheduling for SoMSS courses. The position uses data warehouses and analytics websites to generate reports and analyze data sets in support of the department’s goals and mission.

The role manages the course schedule from the initial data roll in PeopleSoft through instructor assignments, schedule updates, and final review; manages department-controlled rooms in ASTRA; and schedules semester final exams. It also compiles, reviews, and provides accurate data for instructor class funding, annual evaluations, and promotion and tenure processes. The specialist collects, organizes, and maintains data from university and department sources, and prepares recurring and ad hoc reports to inform scheduling, resource planning, and long-range departmental planning. The position collaborates with faculty, staff, and university partners to address scheduling, classroom, and data-related issues, and performs other duties as assigned.

The position is based at ASU’s Tempe campus. The working environment is an environmentally controlled office setting, with extended periods of sitting and computer use, as well as standing and walking moderate distances. The role involves frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds. Driving is not required.

Requirements

• Bachelor's degree and three years of experience appropriate to the area of assignment or field, or an equivalent combination of experience and/or training that provides comparable knowledge, skills, and abilities.

Nice To Haves

• Experience using business analytics tools, data dashboards, or reporting systems to collect, analyze, and share data.
• Experience managing data sets using Microsoft Excel or similar database or reporting platforms.
• Experience preparing reports, interpreting data, and presenting information to support planning, decision-making, or process improvement.
• Experience with course scheduling, classroom scheduling, or academic operations in a higher education setting.
• Experience working with university systems such as PeopleSoft, ASTRA or other scheduling software, data dashboards, or similar administrative systems.
• Experience managing multiple projects, meeting deadlines, and maintaining accuracy and attention to detail.
• Experience working effectively in an environment with changing priorities and time-sensitive responsibilities.
• Experience providing customer service, resolving issues, and responding professionally to questions or concerns.
• Experience establishing and maintaining effective working relationships with faculty, staff, students, and university partners.
• Evidence of effective communication skills.
• Experience using Microsoft Office applications, including Word, Excel, and Outlook.

Responsibilities

• Manage the SoMSS course schedule from the initial data roll in PeopleSoft through instructor assignment, schedule updates, and final review.
• Manage department-controlled rooms in ASTRA.
• Schedule final exams each semester in accordance with university deadlines and departmental needs.
• Serve as a department Roster Contact.
• Compile, review, and provide accurate data for Instructor Class Funding, Annual Evaluations, and Promotion and Tenure processes by established deadlines.
• Collect, clean, organize, and maintain data from university systems and department sources to support accurate reporting and informed decision-making.
• Use university analytics tools and other data sources to prepare reports for faculty, staff, and leadership on enrollment, retention, persistence, course demand, and student progression.
• Prepare and coordinate recurring and ad hoc reports; analyze trends and planning data to support course scheduling, resource planning, and long-range departmental planning.
• Collaborate with faculty, staff, and university partners to resolve scheduling, classroom, and data-related issues.
• Perform other duties as assigned.

Benefits

• ASU’s comprehensive benefits package is described as a key part of total compensation; applicants are referred to the ASU Compensation Estimator for details.

What This Job Offers

• Job Type: Full-time