Associate Registrar - Academic Scheduling

Western Connecticut State University•Danbury, CT
•$89,310 - $89,310

About The Position

Western Connecticut State University is hiring an Associate Registrar – Academic Scheduling to support the Registrar’s Office, a key resource for students, faculty, and staff and an integral part of the University’s academic operations and student experience. The office maintains and secures student records and provides services related to registration, academic calendars and scheduling, transcripts, degree requirements, graduation, grading, and academic policies and procedures. The position is primarily responsible for developing, administering, maintaining, and publishing the academic schedule. Duties include calendar and final exam planning, establishing timeslot standards, and assigning classrooms. The Associate Registrar also maintains the technical systems and procedures associated with these responsibilities to ensure compliance and service standards. The position may supervise professional staff, clerical staff, and student employees. WCSU encourages applications from people with disabilities, members of LGBTQIA and BIPOC communities, veterans, and women. The University identifies as a federally designated Hispanic-Serving Institution and is committed to diversity, equity, and inclusion.

Requirements

  • Master's degree.
  • Four years of experience in a higher education environment, including relevant experience in a Registrar, Academic Affairs, and/or Enrollment Management office.
  • Ability to develop or collaborate on proactive strategic initiatives that impact student success.
  • Ability to relate effectively to students and staff.
  • Broad knowledge of relevant academic and scheduling-related policies and practices.
  • Ability to leverage technology to improve operations.
  • Supervisory and leadership skills.

Responsibilities

  • Maintain and publish the master course schedule and coordinate the development of related reports.
  • Develop and provide training on academic scheduling policies and procedures.
  • Schedule classroom assignments for all courses and advise the Student Center and auxiliary services about academic facilities used for non-academic events.
  • Maintain the academic calendar, rooms, and schedule setup in scheduling systems, including Banner, EMS, and CourseLeaf.
  • Serve as primary administrator for scheduling and analytics software, including monitoring performance, data storage and management, user access and training, and software updates.
  • Develop and distribute the Final Exam Schedule and establish contingencies for weather closings.
  • Assist the Office of Institutional Research with maintaining FLC data.
  • Oversee staff and provide procedural guidance for independent study, internship, cooperative education, continuous enrollment, and other special-section scheduling, edits, and related registration activities.
  • Liaise with academic deans, departments, facilities, information technology, and the Provost’s office on scheduling matters.
  • Assist the Registrar in authorizing faculty and advisor access to the student information system.
  • Assist the Registrar with maintenance and testing of technology related to primary responsibilities, including the student information system, self-service and workflow applications, website, catalog, and document management.
  • Assist the Registrar with supervising and evaluating professional, clerical, university assistant, and student employees, and provide leadership in developing and evaluating cross-functional responsibilities.
  • Assist the Registrar in maintaining, retaining, and securing academic records, collecting associated data, and reporting for internal and external purposes.
  • Maintain procedures to comply with university, state, and federal policies, guidelines, and deadlines.
  • Research best practices and stay current in areas of responsibility, including maintaining in-depth knowledge of FERPA, to recommend and implement procedures that improve service, effectiveness, or efficiency.
  • Represent the Registrar’s Office through committee work and other university-sponsored events.
  • Perform other related duties and responsibilities that do not alter the basic level and responsibilities of the position.

Benefits

  • Generous leave policies.
  • Multiple retirement plan options.
  • Comprehensive health insurance choices.
  • Supplemental benefits for retirement and family protection.
  • Tuition reimbursement, if applicable.
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