Patient Service Representative Jobs

About The Position

Requirements

• High school diploma or equivalent
• Prior experience in a medical office or customer service role preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with computer systems and electronic medical records
• Attention to detail and accuracy

Nice To Haves

• Prior experience in a medical office or customer service role preferred

Responsibilities

• Greet patients and visitors in a friendly and welcoming manner
• Collect and verify patient demographic and insurance information
• Schedule appointments and coordinate patient referrals
• Answer phones and respond to patient inquiries
• Assist with insurance verification and authorization processes
• Maintain patient records and ensure confidentiality
• Collaborate with clinical staff to ensure patient needs are met