Patient Service Representative

Lumexa Imaging • Denton, TX

12d • Onsite

About The Position

Touchstone Medical Imaging, part of Lumexa Imaging, is seeking an experienced, patient care-oriented Patient Service Representative to support its Oaktree Plaza location in Denton, Texas. This full-time role supports outpatient diagnostic imaging services and involves coordinating patient appointments and procedures, assisting with insurance and authorization processes, and providing patient-facing administrative support. The position follows a Monday through Friday schedule, 7:45 a.m. to 4:45 p.m.

The role is part of an organization focused on patient care, customer service, and outpatient radiology. Lumexa Imaging describes itself as a large provider of outpatient medical imaging, with more than 5,000 team members and over 185 imaging centers across 13 states, conducting more than 4 million outpatient studies annually.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Nice To Haves

• Experience in authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure accuracy of patient data entered into the system.
• Process requests for patient records and file records.

Benefits

• Premium base pay.
• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed