Patient Service Representative

American Health Imaging•Tallahassee, FL

About The Position

American Health Imaging is hiring an entry-level Patient Service Representative for its Tallahassee, Florida location. The role is suited to a customer-service-focused candidate who wants to work in a medical office setting. The schedule is Monday through Friday, from 2:00 p.m. to 10:00 p.m. A shift differential applies to weekday hours worked after 6:00 p.m. and to any weekend hours worked.

Requirements

  • 1–4 years of experience in a medical office setting or hospital.
  • Ability to handle heavy patient volume.
  • Strong customer service and computer skills.
  • Ability to multitask.
  • Knowledge of medical terminology.

Nice To Haves

  • Experience in authorizations and insurance verification is preferred.

Responsibilities

  • Schedule patients for diagnostic exams and procedures.
  • Assist with authorizations and verifications.
  • Check patients in and out.
  • Answer multiple phone lines.
  • Provide accurate and complete information to the billing office.
  • Verify insurance.
  • Ensure accuracy of patient data entered into the system.
  • Process requests and file patient records.

Benefits

  • Monthly bonus opportunity.
  • Medical, dental, vision, life, and pharmacy plans; benefits are effective the first day of the month following hire date, subject to eligibility.
  • 401(k).
  • Paid vacation time.
  • PTO accrual beginning on Day 1.
  • Colleague referral bonus program.
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