Patient Service Representative

Touchstone Medical Imaging • Lakewood, CO

12d • Onsite

About The Position

Touchstone Imaging, a Lumexa Imaging partner, is seeking a full-time Patient Service Representative for its Lakewood outpatient imaging location. The role supports patients through scheduling, registration, insurance and authorization processes, and management of patient records. The schedule is Monday through Friday, 9:30 a.m. to 6 p.m., plus one Saturday per month from 8 a.m. to noon. The center uses advanced imaging technology and emphasizes a welcoming, compassionate, patient-first approach.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle a heavy patient volume.
• Strong customer service skills.
• Strong computer skills.
• Ability to multitask.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life insurance, and pharmacy benefits.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation and paid time off starting on Day 1.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed