Patient Service Representative

Touchstone Medical Imaging • Austin, TX

12d • Onsite

About The Position

Touchstone Medical Imaging is seeking an experienced, patient care-oriented Patient Service Representative for its Post Oak location in Austin, Texas. This full-time role supports the organization’s mission to make radiology better to improve lives. The position works Monday through Friday, 7 a.m. to 4 p.m. Bilingual ability is strongly preferred.

Touchstone Medical Imaging provides diagnostic imaging services through outpatient facilities nationwide. The facilities offer a wide range of imaging services in a comfortable, service-oriented environment.

Requirements

• 1–4 years of experience in a medical office setting or hospital.
• Ability to handle a heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Knowledge of medical terminology.

Nice To Haves

• Experience with authorizations and insurance verification is preferred.
• Medical Assistant certification is a plus.
• Bilingual ability is a plus; bilingual candidates are strongly preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to the billing office.
• Verify insurance.
• Ensure patient data entered into the system is accurate.
• Process requests and file patient records.

Benefits

• Monthly bonus opportunities.
• Medical, dental, vision, life, and pharmacy plans.
• 401(k) with employer contribution.
• Paid short-term disability.
• Paid vacation time.
• PTO accrual beginning on day one.
• Colleague referral bonus program.
• Premium base pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed