Patient Representative Jobs

About The Position

Requirements

• Must be authorized to work in the United States without employer sponsorship.

Nice To Haves

• High school diploma or equivalent preferred.
• 1–2 years of customer service and/or health care experience preferred.

Responsibilities

• Obtain and accurately enter required demographic, billing, and clinical data into the registration system in a timely manner.
• Distribute and explain forms, documents, and educational handouts to patients and families.
• Verify insurance benefits and obtain precertification or authorization as necessary.
• Determine and accept required payments, such as co-pays and deductibles, or refer patients to financial counseling as appropriate.
• Communicate professionally in person and by phone, providing clear instructions and excellent customer service.
• Protect patient privacy and confidentiality in all registration activities.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.