Patient Access Representative
About The Position
Saint Luke’s in Kansas City is seeking a Patient Access Representative to conduct professional patient interviews and obtain demographic, financial, and biographical information. The position is responsible for delivering quality performance and service excellence. The candidate must be located in the Kansas City area. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The role involves working with patients and guarantors on insurance eligibility, billing information, payments, and referrals to financial resources. Saint Luke’s describes its workplace as collaborative and focused on finding innovative ways to improve.
Requirements
- Less than one year of applicable experience.
- Strong computer skills.
- Strong critical thinking skills.
- Ability to multitask in a fast-paced work environment.
- Positive attitude and enthusiasm for working with people.
- Must be located in the Kansas City area.
Responsibilities
- Conduct professional patient interviews and obtain demographic, financial, and biographical information.
- Understand insurance terminology.
- Obtain information needed to appropriately bill payors.
- Verify patient insurance eligibility.
- Confirm benefits eligibility.
- Gather statistical information in compliance with federal and state regulations.
- Complete payment transactions using appropriate negotiating techniques to professionally collect money owed by patients and guarantors.
- Refer patients to appropriate financial resources, such as payment plans and lines of credit.
Benefits
- Medical health plans
- Tuition reimbursement
- Paid time off
- Retirement contributions
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
