Patient Access Representative Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least 1 year of experience working as a medical receptionist or administrative assistant in the health care field.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Availability to travel throughout JAG locations for coverage, following the JAG Travel policy.

Nice To Haves

• Completion of a medical assistant certificate program is preferred.

Responsibilities

• Greet patients and other visitors in the medical office.
• Answer patient questions and provide assistance and directions when necessary.
• Field phone calls received through the general office number.
• Use medical office software to schedule new and follow-up patient appointments.
• Register new patients and update necessary records.
• Distribute forms and paperwork and ensure required fields are completed appropriately.
• Collect patients’ financial responsibility daily.
• Maintain the confidentiality of patient records.
• Complete and track insurance verifications, authorizations, and referrals.
• Handle Workers’ Compensation and Auto claim submissions.
• Perform other diverse duties as requested or required.

Benefits

• Competitive pay.
• Support for ongoing education and training.
• Opportunities for advancement, including team leader, regional manager, and director roles.
• Provided uniforms.
• Health, dental, and vision benefits.
• HSA options, including dependent care, medical, and commuter benefits.
• $10,000 term life insurance benefit at no cost to employees.
• Up to 3 weeks of PTO.
• 401(k) with company match.
• Yearly review for growth opportunities.
• Tuition discounts for employees and their families.
• TicketsAtWork and LifeMart company perks.
• Close-knit and supportive workplace environment.