Parts Counter Sales
Genuine Parts Company • Senoia, GA19d
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Parts Counter Sales
Genuine Parts Company•Senoia, GA
About The Position
Parts Counter Sales employees at Traction stores greet and assist customers, provide technical advice, promote current sales promotions, and support sales activities in the heavy-duty transportation and specialty aftermarket parts industry. The role involves helping customers identify parts and solve product-related problems, processing sales and paperwork, and providing support to outside sales representatives as needed.
Requirements
- Must be at least 18 years of age.
- Exceptional customer service and written and verbal communication skills.
- Positive attitude and strong personal drive.
- Willingness and ability to learn in a fast-paced retail sales environment.
- Availability to work weekends.
- Valid driver’s license.
Nice To Haves
- Prior heavy-duty parts background or knowledge.
Responsibilities
- Assist customers with parts questions and needs in person or by telephone.
- Operate a cash register, computer, and paper cataloging systems; process daily paperwork and forms.
- Communicate product features, benefits, and warranty policy information to customers.
- Communicate current sales promotions.
- Maintain a positive, helpful attitude and professional conduct and appearance.
- Demonstrate product and application knowledge, provide technical advice, troubleshoot, and help solve customer problems.
- Provide sales support and process customer stock orders.
- Assist the outside salesperson as needed.
- Perform other tasks assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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