Auto Parts Counter Sales (Full Time) # 6009

Replacement Parts•Richmond, MO

About The Position

The Counter Sales Level 1 provides courteous over-the-counter sales and takes customer orders in person and by phone. The role supports store performance through sales programs and customer- and team-oriented activities. Sales incentives may be available. Products may include aftermarket automotive replacement parts, heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. The employee learns company store systems and product lines, helps customers identify needed parts, researches availability and pricing, and collaborates with more experienced coworkers when needed. Additional duties include processing transactions and inventory, preparing orders for delivery, maintaining stock and store cleanliness, and following safety and company procedures. This position has no supervisory responsibilities.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively to customers or employees.
Ability to perform calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagram-based instructions and solve problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license; a Class E license is required for Missouri locations, along with a clean driving record.
Ability to meet the role's physical demands, including lifting and moving up to 50 pounds occasionally.
Ability to work safely around the hazards described for the position; employment is subject to post-offer, pre-employment drug testing.

Nice To Haves

One year of professional automotive parts experience preferred.
Two years of hobbyist automotive parts experience preferred.

Responsibilities

Provide courteous, respectful service to customers and coworkers.
Learn and follow store systems, processes, company policies, and safety practices.
Attend assigned training and develop knowledge of the company's product lines.
Assist customers in determining the parts they need and consult experienced employees when necessary.
Research part availability, stock numbers, inventory status, and pricing using computers and catalogs.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for core returns, customer credits, and required paperwork; work with the manager until ready to process paperwork independently.
Straighten, dust, rearrange, and maintain stock as needed.
Participate in store or other-location inventories when assigned.
Clean and maintain the interior and exterior of the building, including picking up trash, sweeping, and mopping.
Safely drive a vehicle in varying weather and traffic conditions.
Complete assigned online training programs, including knowledge tests where applicable.
Perform other assigned tasks.