Auto Parts Counter Sales (Full Time) #142

Replacement Parts•Murray, KY

About The Position

The Counter Sales Level 1 provides friendly, courteous over-the-counter sales to customers, takes orders in person and by phone, and supports store operations. The role promotes sales programs and customer- and team-oriented activities. Sales incentives may be available. Products may include aftermarket automotive replacement parts, heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment. This position supports customers in identifying needed parts, researching availability and pricing, fulfilling orders, and handling transactions and returns. It also includes inventory processing and upkeep, training, maintaining the store and surrounding areas, and following company safety and operating procedures. The role has no supervisory responsibilities. Employment is subject to post-offer, pre-employment drug testing; it is a safety-sensitive position involving heavy equipment and hazardous materials.

Requirements

High school diploma or equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with customers or employees.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagrammatic instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license and a clean driving record; a Class E license is required for Missouri locations.
Ability to meet the physical demands of the job, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Ability to perform the essential functions in a work environment with frequent exposure to fumes or airborne particles and outdoor weather, and occasional exposure to moving mechanical parts, heights, toxic or caustic chemicals, electrical shock risk, and vibration.

Nice To Haves

One year of professional automotive parts experience, or two years of hobbyist automotive parts experience, preferred.

Responsibilities

Attend work on time as scheduled unless management authorizes time off.
Treat customers and coworkers courteously and respectfully, and cooperate as a team member.
Learn and follow store systems, processes, safety guidelines, and company policies.
Attend assigned training and complete online training programs, including knowledge tests when required.
Provide customer service and assist customers in determining the parts they need; seek help from more experienced employees when necessary.
Research parts availability, stock numbers, inventory status, and pricing using computers and catalogs.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Check in, put up, straighten, dust, and rearrange stock as needed.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Process customer core returns according to manager instructions, including required paperwork and customer credits.
Assist with store or other-location inventory when assigned.
Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
Safely drive a vehicle in varying weather and traffic conditions.
Perform other tasks as assigned.