Parts Sales Representative - Back Counter

Rush Enterprises•Houston, TX

About The Position

The Parts Sales Representative-Back Counter services the back counter to ensure technicians have the parts available to fulfill service orders. The role supports repair-order processing, parts billing and returns, inventory updates, product knowledge, and lost-sales tracking. The employee may also be asked by their leader to follow other instructions and perform other duties.

Requirements

  • High school diploma or general education degree (GED).
  • Twelve months’ experience in over-the-counter sales, preferably in a dealership or service-setting environment.
  • Familiarity with accounting and inventory-tracking software.

Responsibilities

  • Set up order requests from technician work orders.
  • Keep orderly records of repair orders, invoices, insurance estimates, and special-order parts.
  • Ensure all requested parts are billed on the service repair order.
  • Issue credit for returned parts, ensuring the original invoice or its number is available so the inventory system can be updated and parts restocked.
  • Participate in available training programs.
  • Keep current on new products and product updates.
  • Participate in maintaining a lost-sales tracking program.
  • Follow other instructions and perform other duties requested by the employee’s leader.

Benefits

  • Exceptional compensation and benefits.
  • 401K and stock purchase.
  • Incentives for performance.
  • Training and opportunity for advancement.
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