Parts Rep Back Counter

CTP-Alexandria•Alexandria, LA

About The Position

Consolidated Truck Parts & Service specializes in bumper-to-bumper light-, medium-, and heavy-duty truck and equipment repair. Its mission is Service Done Right: helping clients get back on the road and earning money as soon as possible, while improving the lives of people it serves through its values of doing the right thing, relentless drive, customer focus, and teamwork. The Parts Representative – Back Counter supports the service department by sourcing, purchasing, and delivering parts so repair work proceeds efficiently. The role works closely with Service Advisors, Technicians, and Managers to ensure the correct parts arrive on time. Heavy-duty truck experience is preferred but not required; training is provided for candidates with the right attitude and drive.

Requirements

  • Experience in truck parts; heavy-duty truck parts experience is preferred but not required.
  • Computer proficiency, including Microsoft Office and industry applications.
  • Ability to safely lift 50 pounds and work on your feet.
  • Strong communication skills and a customer-first mindset.
  • Commitment to teamwork and company values.

Nice To Haves

  • Heavy-duty truck parts experience.

Responsibilities

  • Determine the parts needed for repair orders and source them from vendors.
  • Receive, post, price, and deliver parts to the shop.
  • Provide accurate, timely communication to Service Managers, Advisors, Technicians, and customers.
  • Pull purchased parts from stock or submit emergency orders when needed.
  • Ensure parts data is accurate in the system.
  • Assist with inventory, stocking, and annual counts.
  • Support front-counter or inventory staff when needed.
  • Maintain clean and organized workspaces and parts areas.

Benefits

  • Training and growth opportunities.
  • Competitive pay and benefits package.
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