Parts Counter Rep I

JX Enterprises•Mineral Point, WI

2d•Onsite

About The Position

JX Enterprises and Truck Center is a third-generation, family-owned industry leader with over 50 years of history and 30+ locations. They are seeking a Parts Counter Representative in Mineral Point, WI, for a full-time position working Monday - Friday from 9:00 am to 5:30 pm. This role is crucial for delivering exceptional customer service and requires an energetic, solutions-oriented professional who thrives in a collaborative, fast-paced environment and is eager to grow with the company. The Parts Counter Representative will greet customers, assist with retail order fulfillment, billing, and inventory returns, learn company business systems, support mechanics by locating parts, and perform basic physical inventory functions.

Requirements

High school diploma or equivalent.
Entry level zero (0) years of experience.
Basic customer service skills.
Intermediate computer proficiency.
The employee is frequently required to bend, squat, kneel, and crawl/lay on back; reach away from body or shoulder height; climb or balance; lift up to 75 pounds; push or pull; working in areas with fumes or airborne particles; vibration.

Nice To Haves

Prefer minimum of one (1) + year(s) of experience.

Responsibilities

Greet customers in-person and over the phone with basic inquiries.
Learn and assist with retail order fulfillment, billing, and inventory returns.
Learn basic navigation of company Business Systems and E-Portal programs.
Support mechanics by locating parts in inventory.
Perform basic physical inventory functions under supervision.
Performs other duties and responsibilities as assigned to support business needs.
Collaborate closely with team members and leadership to continuously cultivate positive experiences for our customers.
Perform other dynamic duties and responsibilities as assigned to support business.