Optometric Technician Jobs

About The Position

Requirements

• High school graduate or equivalent.
• At least 2 years of experience in optometry, ophthalmology, or a healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and use of optical equipment and diagnostic testing, including pre-exam testing, pretesting, and visual acuity.
• Coaching skills.
• Strong communication and listening skills.
• Problem-solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities and manage multiple tasks and deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of an office environment.
• Strong basic math skills.

Nice To Haves

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical.
• Optometric technician certification.

Responsibilities

• Assist with patient care and eye exams, manage patient records, and support patient flow.
• Perform vision and pre-examination tests, including visual acuity, depth and color perception, and retinal imaging.
• Perform tests that help the optometrist make timely and accurate diagnoses and treatment decisions.
• Review prescriptions and patient information carefully, identify special needs, and consult optometrists, opticians, or the Practice Manager when necessary.
• Identify dissatisfied patients and act quickly to resolve concerns.
• Work accurately and thoroughly despite time pressure and patient volume.
• Handle and file patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Use appointment-book and scheduling procedures and computer systems effectively.
• Operate the point-of-sale system and accurately enter patient information; create and tender sales transactions when required, following operational standards.
• Maintain a safe working environment for team members and patients.
• Support visual merchandising compliance in exam lanes, the assessment room, and the contact lens area.
• Adapt to examination scenarios and interact helpfully with patients and staff.
• Explain pre-examination measurements and answer patient questions.
• Maintain and disinfect equipment and provide clinical support to the optometrist as needed.
• Work weekends and evenings in support of business needs, varying by location.
• Follow attendance and daily timekeeping requirements, company policies and procedures, and dress code requirements.
• Perform other functions as assigned by the Practice Manager or required by business needs.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Potential competitive bonus and/or commission plan
• Professional development