Optometric Technician I - 226

Keplr Vision • Belmont, NC

5d

About The Position

The Optician I is responsible for helping ensure patients receive high-quality care. The role supports patients in selecting corrective lenses and frames that suit their medical needs and lifestyle preferences, while providing attentive customer service and maintaining optical inventory. The position reports to the Practice Manager or their designee. Duties and responsibilities may change at any time with or without notice.

Requirements

• Excellent customer service skills and professional personal presentation.
• Good organizational and multitasking abilities.
• Openness to feedback and continual improvement.
• Flexibility and adaptability.
• Professional phone and office etiquette.

Nice To Haves

• Optical experience is preferred but not required; training will be provided to the right person.

Responsibilities

• Review physicians’ prescriptions and orders based on medical charts.
• Educate patients about corrective lens options and help them choose options suited to their medical needs and lifestyle preferences.
• Provide honest, compassionate feedback about patients’ aesthetic frame choices.
• Achieve sales goals and quotas established by office staff while addressing patients’ needs and preferences.
• Manage frame and contact lens inventory to support customer satisfaction and product variety.
• Communicate with physicians about questions or concerns regarding prescriptions and other eye-related issues.
• Adjust and repair eyewear.
• Place optical orders with a general understanding of insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed