Optometric Technician I - 290

Keplr Vision • Acworth, GA

5d

About The Position

The Optometric Technician I supports the Optometrist in patient care and helps ensure patients receive high-quality care and a flawless experience. Under the guidance of the optometrist or location manager, the technician assists with patient screening, diagnostic testing, medical-history collection, exam documentation, scheduling, and patient-flow coordination. The role also involves communicating with doctors, staff, and patients; handling phone calls and appointments; explaining insurance coverage and vision benefits; training patients in contact lens use and care; obtaining insurance authorizations and benefit verifications; and posting charges accurately. The technician works with the team to meet individual and team goals. Duties and responsibilities may change at any time, with or without notice. The position reports to the Practice Manager or their designee.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multitasking and time-management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to perform basic math.
• Team player with good interpersonal and listening skills.
• Flexibility to accommodate schedule changes on short notice to fulfill business needs.

Nice To Haves

• At least 1 year of experience is identified as ideal.
• Previous experience as an Optometric Technician is preferred but not required.
• Previous experience with electronic medical records is preferred but not required.
• Passion for self-improvement and continuing education.

Responsibilities

• Pre-screen patients before they see the optometrist, including administering diagnostic tests.
• Gather patients’ medical histories.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients, and schedule appointments.
• Educate patients about insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Assist other team members as needed to reach individual and team goals.
• Accurately and thoroughly document optometry exams and procedures as the doctor performs them.
• List diagnoses and symptoms, and record follow-up instructions and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, communicating delays appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED