Optometric Technician - Medical Assistant

National Vision•Richmond, VA

About The Position

America’s Best, part of National Vision, is seeking an optometric technician to help keep patient flow efficient and assist the optometrist by conducting pre-screenings and tests before the doctor’s examination. The role’s vision tests help the optometrist provide patient care. Optical experience and certification are not required; training is provided. Store locations are closed on Sundays.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers instructions clearly and concisely.
Effective interpersonal skills.
Excellent organizational skills.
Detail-oriented.
Multitasking and time-management skills.
Professional attitude and appearance.

Nice To Haves

Previous retail or optical experience is preferred but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform tests before the doctor’s examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam pre-screening.
Carefully review prescriptions and/or patient information and identify special needs.
Consult with the optician, doctor, or retail management when necessary.
Ensure doctor’s and pretest equipment is properly maintained.