Optometric Technician - Medical Assistant

National Vision•Salt Lake City, UT

About The Position

The Optometric Technician helps keep patient flow efficient by assisting the optometrist with pre-screenings and testing before the Doctor’s examination. The vision tests performed help the optometrist provide patient care. Optical experience and certification are not required; training is provided. The company is closed every Sunday. The role also involves providing high-quality patient care, explaining preliminary examinations, completing paperwork, reviewing patient information, promoting eligible screening services, and maintaining the doctor’s office, pretest room, and equipment.

Requirements

  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Ability to give customers instructions clearly and concisely.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Nice To Haves

  • Previous retail or optical experience; preferred but not required.

Responsibilities

  • Ensure high-quality patient care.
  • Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
  • Understand ocular terminology, diseases, and abbreviations.
  • Explain the types of preliminary examinations to patients.
  • Complete necessary paperwork and perform testing on patients before the doctor’s examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Carefully review prescriptions and patient information and identify special needs.
  • Consult with the optician, Doctor, or Retail Management when necessary.
  • Ensure the Doctor’s and pretest equipment is properly maintained.

Benefits

  • Health and dental insurance.
  • 401(k) retirement savings.
  • Flexible spending account.
  • Generous paid time off and company holidays.
  • Parental leave.
  • Employee eyewear discount.
  • Overtime pay when applicable.
  • Bonus opportunities.
  • Training programs.
  • Access to educational courses.
  • Opportunities for internal promotion and career advancement.
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