Optometric Technician - Medical Assistant

National Vision•West Allis, WI

About The Position

The Optometric Technician helps maintain efficient patient flow and assists the optometrist by conducting pre-screenings and vision tests before the doctor's examination. These tests help the optometrist provide patient care. No optical experience or certification is required; training is provided. The office is closed every Sunday. The role involves supporting a professional doctor's office and pretest room, explaining preliminary examinations to patients, completing paperwork, and performing testing before the doctor examination. The technician also reviews prescriptions and patient information, promotes eligible screening services, maintains equipment, and consults with the optician, doctor, or retail management when needed.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers clear and concise instructions.
Effective interpersonal skills.
Excellent organizational skills.
Detail-oriented.
Multitasking and time-management skills.
Professional attitude and appearance.

Nice To Haves

Previous retail or optical experience is preferred, but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor's office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform testing before the doctor examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam pre-screening.
Carefully review prescriptions and/or patient information and identify special needs.
Consult with the optician, doctor, or retail management when necessary.
Ensure the doctor's and pretest equipment are properly maintained.