Optometric Technician - Medical Assistant

National Vision•Noblesville, IN

About The Position

Eyeglass World, part of National Vision, is seeking an Optometric Technician to support doctors in providing quality eye care. The role combines healthcare and retail, helping patients complete preliminary examinations and ensuring the doctor’s office and pretest room remain professional and well maintained. The position also involves patient records, equipment, supplies, and coordination with opticians, doctors, and retail management.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers clear and concise instructions.
Effective interpersonal skills.
Excellent organizational skills.
Attention to detail.
Multitasking and time-management skills.

Nice To Haves

Previous retail or optical experience is preferred, but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor’s office and pretest room.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform patient testing before the doctor’s examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam prescreening.
Review prescriptions and patient information carefully and identify special needs.
Consult with the optician, doctor, or retail management when necessary.
Complete referral forms and follow-up paperwork as required.
Maintain accurate and organized patient records.
Ensure the doctor’s and pretest equipment is properly maintained.
Order and maintain supplies and pharmaceuticals as directed.
Follow store and corporate policies and procedures.
Participate in regularly scheduled mandatory communications meetings to stay informed about corporate policy and initiative changes.