Optometric Technician

Keplr Vision • Midland, TX

6d

About The Position

The Optometric Technician’s primary responsibility is to ensure that patients receive quality care. The position assists the Optometrist with patient care and supports a positive patient experience. Under the guidance of the Optometrist or location manager, the technician helps with clinical, administrative, and patient-service activities. Duties and responsibilities may change at any time with or without notice.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multitasking and time-management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to perform basic math.
• Team player with good interpersonal and listening skills.
• Passion for self-improvement and continuing education.
• Flexibility to accommodate schedule changes on short notice to meet business needs.
• Excellent customer-service skills and personal presentation are critical to the role.

Nice To Haves

• At least 1 year of experience; the ideal candidate will have this experience.
• Previous experience as an Optometric Technician; preferred but not required.
• Previous experience with electronic medical records; preferred but not required.

Responsibilities

• Pre-screen patients before they see the Optometrist, including administering diagnostic tests.
• Gather patients’ medical histories.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients, and schedule appointments.
• Educate patients about insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verify benefits.
• Accurately post charges for examination fees, co-pays, and products sold.
• Assist other team members as needed to meet individual and team goals.
• Accurately and thoroughly document optometry exams and procedures as performed by the doctor, including diagnoses, symptoms, follow-up instructions, and prescriptions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow throughout the office, communicating delays appropriately.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED