Operations Manager Jobs

About The Position

Requirements

• Ability to read, write, speak, and understand English.
• Ability to communicate clearly, directly, and professionally with employees, customers, and suppliers in person, by phone, and in writing.
• Ability to prioritize workloads and handle multiple projects and deadlines.
• Ability to maintain accurate records and work independently.
• Ability to operate Microsoft Office Suite and bar-coding equipment.
• Knowledge of basic mathematics.
• Ability to analyze and interpret data.
• Ability to present information effectively to management.
• Ability to make decisions and solve problems under pressure.
• Ability to exercise judgment and initiative and accomplish job duties.
• Bachelor's degree in Business or a related field.
• Valid driver's license.
• Forklift safety certification.
• At least 5 years of warehouse experience.
• 1–3 years of inventory or warehouse application experience.
• At least 2 years of supervisory experience.

Nice To Haves

• Knowledge of logistics.
• Knowledge of CATV parts and equipment.

Responsibilities

• Support efforts to simplify and enhance the customer experience.
• Manage assets, employees, expenses, and budgets associated with field Supply Chain operations.
• Hire, motivate, promote safety, manage performance, and discipline assigned staff as required.
• Arrange departmental schedules to ensure coverage during normal working hours, weekends, promotions, and events, including management of overtime and temporary staff.
• Manage inventory and distribution in coordination with third-party logistics (3PL) providers.
• Plan and monitor storage, delivery, and transportation of CPE and materials.
• Acquire and maintain logistics support for field use.
• Communicate, implement, and sustain policies and procedures for materials and CPE management, including security, tracking, distribution, and internal-controls compliance.
• Coordinate frequently with 3PL management and support staff to maintain reliable material and CPE flows for business-as-usual, special-project, and emergency demands.
• Monitor usage, forecasting, and field communications; provide input to materials and CPE forecasts to minimize backorders and excess stock.
• Conduct or direct required materials audits and inventory events.
• Support and execute field business-continuity programs and assist other departments with their execution.
• Manage disposition of damaged, surplus, or decommissioned materials.
• Maintain high standards of housekeeping, cleanliness, safety, and organized storage and placement of equipment and materials.
• Identify and implement opportunities for continuous process improvement and standardization.
• Perform other duties as assigned.